van it - worldwide motorhome rental companies

van it - motorhome rental worldwide

Van IT

VAN-IT was the first campervan hire company in France and offers the cheapest prices to travel the best way.
Our campervans are fully equipped for you to be totally free : 2 cooking burners, sink, real fridge and even auxiliary heat for the winter !
The vans are totally unique with their funky design and can welcome up to 5 people with their opening roof.
You can travel in all Europe and you get 300 km / day so rent your campervan and start the VAN-IT adventure !



Van IT Rental Terms

Terms and Conditions of Rent
The present terms and conditions of rent apply exclusively between VAN-IT SARL and every person having made a booking of campervan.

Payment terms
The initial deposit paid is non-refundable. Payment will be deducted from your nominated credit card at the time of confirmation. The supplier will collect an additional 30% deposit upon book confirmation. This payment will be deducted from your nominated credit card shortly after booking has been confirmed. The balance payable is due to the supplier upon collection of your vehicle.

Article 1 - Acceptance of the terms and conditions
All the bookings in particular through its web site are subjected to the present terms and conditions of rent.
VAN-IT reserves the right to modify the present terms and conditions at any time without advance notice. In case of modification, the applicable conditions will remain those current in the day of the request of booking of the Tenant. The Tenant declares to have acquainted with these terms and conditions of rent and accepts them without reserve.
The Tenant recognizes expressly that VAN-IT remains the owner of the vehicle and that any attempt of transfer or subletting of the vehicle by any person other than VAN-IT will be of no effect. The Tenant is authorized to use the vehicle only according the terms of the rental agreement and the present terms and conditions of rent.

Article 2 - Rates
The applicable rates of rent are the ones comunicated by VAN-IT at the time of the booking, and written on the rental agreement. The shown prices are indicated in euro, inclusive all taxes (French VAT and the other applicable taxes if necessary). VAN-IT reserves the right to modify its prices at any time.
Since the payment of the deposit is made, the price of the campervan rented is firm and guaranteed and will not be modifiable any more by VAN-IT including in the case of a fluctuation in the foreign exchange rate. Also, after payment of the deposit asked by VAN-IT during the booking, the Tenant cannot ask of modification of the price paid in case of promotional offers proposed by VAN-IT.
The rates of rent are calculated according to the information supplied by the Tenant during the booking.
Any later modification of a booking can entail a change of the rate of rent.

The rate indicated during the booking includes:
- A fixed package for number of days in unlimited mileage or with a kilometric package (specified on the rental agreement);
- The compulsory insurances: third party / civil liability;
- Additional insurances: theft and fire ;
- The local taxes (VAT);
- The options subscribed at the time of the booking (GPS, reduction of deposit, additional driver, etc.);
- The additional costs of pick-up and return of the vehicle in another place than the warehouse VAN-IT so mentioned during the booking.

This rate does not include:
- The fuel;
- The options (GPS, bike carrier) not subscribed at the time of the booking;
- The possible kilometric over takings;
- The possible expenses for young driver(s), or additional driver(s)
- The deposit to be paid by international credit card in the name of the main driver or by check, whatever are the subscribed additional insurances;
- The damages of broken windows, tires, roof, bottom of car and inside of the vehicle, optical, rear-view mirrors, not taken care by the insurances;
- The over takings of schedule pulling a penalty fixed by VAN-IT ;
- The amount of the deposit kept by VAN-IT in the event of an accident or of damages in the vehicle with or without known third party;
- The amount of the fines. The Tenant remains the only responsible for fines and reports established against him/her and also of any customs pursuits;
- The possible expenses of car park;
- The expenses of expert's report.
The price also excludes all other additional expenses and additional options which are not mentioned in the confirmation of the booking. These expenses and options must be paid in supplement by the Tenant during the pick-up of the vehicle.

Article 3 - The vehicles rented
The booking of a vehicle on the web site concerns a category of vehicle, being specified that the preferences in models depend on the availability at the time of the rent. All the vehicles presented on the web site only aim at illustrating the selected category. The Tenant thus always selects a category and not a specificate vehicle.
The Tenant can ask for the rent of a vehicle with or without decoration without supplement. VAN-IT will do everything to satisfy the request of the Tenant, but will not be considered as responsible if, because of unavailability, mechanical problem or of quite other problem, it cannot supply a vehicle with or without decoration. The Tenant can aspire in that case to no compensation.

Article 4 - Rental agreement - Put at the disposal
A rental agreement will be established between the Tenant and VAN-IT the pick-up day. The vehicle is delivered in good working order with the normal accessories. It is the object of an inventory of fixtures and must be returned in the same state as to its departure. In defect, the Tenant will have to settle a sum corresponding at the expenses of restoration.
The Tenant is completely responsible for the vehicle from the pick-up. The rent is personal, and is possible only on production of the confirmation of booking and the different necessary papers asked by VAN-IT during the signature of the rental agreement.
The vehicle is delivered directly in VAN-IT’s warehouse at Villeneuve Saint Georges ( 94190 ), 21 rue Massenet, or on inquiry, involving a 30-euro supplement, in the following places : Paris Gare de Lyon (12th), Paris Châtelet les Halles (1st), Airport of Paris Orly, or for a 75-euro supplement at the Airport Roissy Charles de Gaulle. The return will be made, in the same way, either at the warehouse, or, for a 30-euro supplement, in one of the following places: Paris Gare de Lyon (12th), Paris Châtelet les Halles (1st), Airport of Paris Orly, or for a 75-euro supplement at the Airport Roissy Charles de Gaulle.
In supplement and on inquiry, VAN-IT rents the following tools: mobile navigation GPS (2,5€ TTC/ DAYS, bike carrier (3,5€ TTC / DAYS). A supplementary 150-€ deposit ( hundred and fifty euro) will be to leave.
The campervan is rented with a fixed package of 300 km a day or with a special mileage package for the 2 days or 3 days rentals (specified on the rental agreement). Any overtaking of the kilometric fixed package entails 0,25-euro expenses by supplementary kilometre.

Article 5 - Payment of the rent
The Tenant has various means of payment to settle the balance of his rent the pick-up day:
- by credit card (Visa, Euro card, Master card). Cards emitted by banks taken up residence outside France necessarily have to be international credit cards.
- By check in Euro in the order of VAN-IT SARL: this one must be emitted by a bank taken up residence in metropolitan France.
In case of no payment at all or part of the sums due to VAN-IT, in conformance with the rental agreement, VAN-IT reserves the right to apply a late-payment interest on the remaining due amount, with five times the current legal interest rate.

Article 6 - Conditions of rent
6.1. Conditions of the Tenant
The Tenant proceeding to a rent with VAN-IT must be at least 21-year-old and possess the B license (tourism VL) for at least 2 years. The Tenant will have to present, at the signature of the rental agreement, an ID of current validity, a driving license of current validity and has to have an international credit card in his name. In case of no presentation of any of these papers, VAN-IT reserves the right not to rent the vehicle. VAN-IT also reserves the right not to rent the vehicle if the Tenant cannot justify to be the required minimum age, andor to have in his ownership a valid driving license, andor not to be capable of proceeding to the payment of the deposit. In every case, VAN-IT cannot be considered responsible for this refusal of rent and will not grant any compensation.
If the Tenant is from 21-year-old to 25, he will be subjected to ”young driver” fee, to the amount of 5 € ( five euros) a day.
A second driver can be subscribed on the rental agreement via a supplement of 5€ / day (five euro).
In case the Tenant sees his license removed during the rent, or in case his license invalidates, and if there is no second driver subscribed on the rental agreement, the Tenant will have to proceed to the repatriation of the vehicle at his own expenses and all the expenses which can be engaged in this frame will stay at his expenses.

6.2. Territory Conditions
The campervan can circulate only in the countries enumerated below: Austria, Belgium, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Spain, France, United Kingdom, Greece, Hungary, Italy, Ireland, Luxembourg, Malta, Netherlands, Portugal, Republic Slovak and Slovenia. In case of non compliance with this territory, the Tenant cannot claim to the advantage of the guarantee damage or theft of the Insurance and will entirely be responsible for any damage, loss or theft.

6.3. Pick-up of the vehicle and return
A safety kit is supplied with the vehicle, including a vest and a triangle. If this kit is not restored at the end of rent, VAN-IT reserves the right to charge to the tenant a 50-€ TTC penalty ( fifty euro) even if the kit is only incomplete.
The vehicle must be returned in good hygienic conditions: the inside and the outside of the vehicle will have to be clean. If such was not the case, the Tenant will have to settle a 50-€ TTC sum ( fifty euro) for the cleaning. VAN-IT recommends strongly to the Tenant to wash the campervan with a karcher to avoid any damage of the painting, the cost of repair of which being chargeable to the Tenant.
The Tenant will have to return the vehicle at normal time of opening and at the time agreed on the rental agreement. Otherwise, the vehicle will stay under the whole responsibility of the Tenant till the hour of re-opening of VAN-IT.
Obviously, only the restitution of the vehicle, the delivery of the keys and the papers of the vehicle allow to end the rental agreement.

6.4. Basic rules of campervan hire
The rent of a campervan implies the respect of VAN-IT terms and conditions of rent. However, it is important to remind that:
- The Tenant has to use the vehicle in a regular way, in particular, without being in a state of excessive tiredness, under ethylic or narcotic influence or of quite other substance susceptible to affect the driving behavior according to the Traffic rules. The tenant thus makes a commitment to make a careful and normal use of the vehicle;
- The Tenant has to let drive the vehicle only by the drivers authorized on the rental agreement, on appropriate roads for the car traffic, without participation in competitions, rallies or quite other competition whatever nature it is, nor to give driving lessons;
- The Tenant makes a commitment not to use the vehicle in illicit purposes or others than those planned by the manufacturer, not to overload the rented vehicle by transporting a passengers number upper to one indicated on the car registration papers, nor to use the vehicle for the paying transport of passengers;
- The Tenant makes a commitment not to transport goods or objects forbidden by the legislation in force in the country or the countries where circulates the vehicle during the rent, not to transport luggage on the roof of the vehicle;
- The Tenant makes a commitment to hold the vehicle locked, parked in secured areas when not in use, and to keep the keys of the vehicle in secured places. The Tenant also makes a commitment to remove and to keep in secured places any device such as GPS, car radio, etc., when the vehicle is parked ;
- The Tenant makes a commitment to use the adequate fuel, to verify the level of oil and the other liquids, to make necessary upgrades if necessary, to watch the temperature lights and to check tyres pressure;
- The Tenant makes a commitment not to hide or to remove VAN-IT elements of identification.

6.5.Fuel expenses
The vehicle is handed to the Tenant with a full tank of fuel. The expenses of fuel during the rent are chargeable to the Tenant. The Tenant will have to return the vehicle with a full tank of fuel. Should the opposite occur, the Tenant will have to pay a 100-€ lump sum ( hundred euro).

6.6. Servicing & Repairs
The normal mechanical use is chargeable to VAN-IT. All the resulting mechanical repairs either of an abnormal use, or a negligence on behalf of the Tenant will be chargeable to this one. In case the vehicle would be damaged or immobilized, the Tenant has for obligation to warn VAN-IT within 24 hours. The repairs can be made only after written agreement and according to the directives of VAN-IT. They have to be the object of a settled invoice. It's the same concerning the internal arrangement of the livable part (refrigerator, heating, gas, water pump, etc.).In no circumstances the Tenant can demand damages for the delay, the cancellation of rent or immobilization in the case of repairs made in the course of rent.
In the event of an accident or of serious mechanical problem, the Tenant has the obligation to warn VAN-IT immediately and to return to his point of departure at the hour which will then be fixed to him(her) by VAN-IT according to the gravity of the accident or otherwise at least 24 hours before the initially planned date of return, to allow VAN-IT to make the necessary repairs before the arrival of the following customer.

Article 7 - Deposit
The Tenant will have to leave the day of the departure a 2000€ deposit by imprint of credit card or by check. An option " Reduction of deposit " can be subscribed lowering the deposit to 500€ instead of 2000€ for a fee of 11€ a day. This option allows as well to reduce the amount of the expenses which could be caused in case of broken window. For example, in case of impact on the windscreen, the Tenant is in the obligation to pay entirely the expenses relative to the repair or to the change of the windscreen, according to an established estimate. With the Option " Reduction of deposit", the Tenant will have to pay, for this type of incident, only a 150-€ lump sum.
The deposit will be returned within two weeks after the return of the van under possible deduction of the expenses of restoration not covered by the insurance and the other expenses not settled by the Tenant.
The deposit can not be used as a continuation of rent.
In the event of an accident or of collision with accident report, the deposit will be kept until the reception of the mail of the insurance indicating the responsibility or not of the Tenant. In case of involved responsability of the Tenant, the deposit will entirely be kept by VAN-IT. Should the opposite occur, the deposit will be restored to the Tenant.
It is possible that for a payment of the deposit by credit card, banking charges are charged to the Tenant. These will be taken care by no means by VAN-IT. All the expenses engaged because of a repair of a damage or in case of theft for which the Tenant is considered responsible with serious fault, and then not taken care by the insurance, will be directly taken from the deposit. The Tenant will be brought to complete the amount by every possible means if the amount of expenses is superior to the amount of the deposit.

Article 8 - Duration and Continuation of the rent
The duration of the rent is the one mentioned in the rental agreement. The Tenant makes a commitment to return the vehicle to the date and time agreed on the rental agreement, or will be charged by a penalty of 45 €/ hour, for every begun hour.
If the Tenant wishes to prolong his rent, he has to make the express request with VAN-IT, at least 72 hours before the end of the rent. If the continuation is possible, the Tenant will have to confirm his request of continuation with the payment of the corresponding amount. In no way, the Tenant can prolong his rent without express agreement of the company VAN-IT. The continuation is directly contracted with VAN-IT, the price is then subjected to the current public rates.
In case of not authorized continuation, the Tenant will be charged the aforesaid penalties of delay and won't beneficate any more of the advantages of the insurance.

Article 9 - Conditions of cancellation – Refund
9.1. Modalities of cancellation by the Tenant
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
- If the request of cancellation intervenes more than 48 days before the departure : the Tenant can obtain the complete refund of his additional deposit by VAN-IT;
- If the request of cancellation intervenes between 48 and 33 days before the departure : 50 % of the additional deposit will be kept by VAN-IT;
- If the request of cancellation intervenes between 33 days and the date of departure: the additional deposit will entirely be kept by VAN-IT as compensation
- If the Tenant only wishes to shorten his rent, the days not used won't be paid off;
- If the Tenant is late the pick-up day, this one cannot aspire to any reduction of the price of the rent;
- In case of not presentation of the Tenant, the paid deposit will entirely be kept by VAN-IT.
Any request of cancellation must be sent by recommended mail with acknowledgement of receipt (or mail Fedex or UPS for the foreigners) to VAN-IT SARL - Service Annulation- 21 rue massenet - 94190 Villeneuve Saint Georges - FRANCE.

9.2. Option " Plan of cancellation"
The Tenant can subscribe the option " Plan of Cancellation ". This option can be subscribed at the time of the booking or at the latest, 46 days before the departure. This plan of cancellation covers the Tenant up to the date of departure of the rent only in the following cases:
- Serious illness requiring immobilization in room;
- Accident forbidding the movements on one's own;
- Death of the Tenant or one of his(her) close relatives, namely spouse, father, mother, child, brother, sister, son-in-law and daughter-in-law;
- Named as member of a jury;
- Loss of employment;
- Pregnancy of the Tenant.
The origin of these events must not be previous to the date of booking at the risk of refusal of cancellation by VAN-IT. Any cancellation resulting from causes above has to be the object of a statement written within 5 days following the event, accompanied with all the documentary evidences.
The cost of the cancellation plan is 5 % of the rent and can not be paid off even if the tenant proceeds to no cancellation.

9.3. Cancellation by VAN-IT
VAN-IT does everything so that a wanted campervan is available at the beginning of the tenant rent. However, if a delay in the rent must happen because of a mechanical problem or for quite other reason, and if no solution could be found, VAN-IT makes a commitment not to charge the lost days and to pay off, if necessary to the Tenant, the excess perceived on the paid deposit.
If the Tenant wishes to cancel his booking because of the delay in the delivery or if VAN-IT is in the obligation to cancel totally the booking of the Tenant, the deposit will be restored entirely to him(her).
In no event, the Tenant can claim for damages for the delay in the delivery of a vehicle, for the non- presence of decoration on the vehicle, for the cancellation of the rent or the immobilization in the case of repairs in the course of rent. The responsibility of VAN-IT can be thus on no account engaged for any loss, damage undergone by the Tenant resulting from this cancellation.

9.4. Refund
In case of cancellation of booking, according to the present terms and conditions of use, the refund will be made within 21 days maximum according to the date of cancellation by re-credit of credit card either by check or by bank transfer sent in the name of the Tenant and to the address indicated during the booking to the suitability of VAN-IT.

Article 10 - Responsibility of VAN-IT
10.1. Limitation of Responsibility
VAN-IT cannot be considered responsible by the Tenant, either any third party for any loss or damage resulting from the rent, except in case of carelessness or serious offense of its part, or quite other negligence at the present terms and conditions of rent. VAN-IT can be on no account considered as responsible for any indirect or unpredictable damage. This arrangement would not exclude or limit the responsibility of VAN-IT in the event of death or physical injury resulting from its acts or omissions, nor of quite other responsibility the law of which plans.

10.2. Absolute necessity:
The responsibility of VAN-IT cannot be held in case of negligence to its contractual obligations because of a coincidence or of a case of absolute necessity such as defined by the case law.

10.3 Inaccuracy of the information given by the Tenant
In case of incomplete address, of wrong address, of lack of information involving a delay in the delivery of a campervan or the impossibility of delivery, VAN-IT cannot be considered as responsible. In case of a second delivery, VAN-IT reserves the right to demand to the Tenant expenses corresponding to this second delivery.

10.4. Loss of the booking
VAN-IT can, on no account, be considered as responsible for any loss, damage or delay resulting from the loss or from the theft of the confirmation of booking sent by email to the customer andor the use of this document by a third party.

10.5. Delay of the Tenant or no presentation
It falls to the Tenant to warn VAN-IT of any delay which he could have for the vehicle pick-up. VAN-IT can be on no account considered as responsible if it decides to make the campervan available without news from the Tenant within two hours. The Tenant can aspire on no account to any compensation if in case of late presentation without warning VAN-IT , no vehicle could be available.

10.6. Personal goods
VAN-IT can be on no account considered as responsible by the tenant or any other approved driver for the loss or the damages caused to the possessions left aboard the vehicle during all the duration of the rent and later. The Tenant andor the approved drivers assume alone all the risks relative to their possessions.

Article 11 – Insurance
Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.

11.1. General conditions
Vehicles are insured “every risks” for an amount of 5€ / day of rent. The guarantee applies to the following risks:
- civil liability without limitation of amount in the event of an accident, up to 762.245 € in case of fire or explosion.
- Defense and appeal: at the level of 1600 €
- theft and fire
- natural disasters
- damages any accidents for the vehicle
- physical protection of the driver and the passengers.
The vehicle is only insured for the period of the rent indicated on the rental agreement. Crossed this deadline and except if a continuation is accepted by VAN-IT, the tenant will be only responsible for any damages caused andor undergone by the vehicle.

11.2. Obligation in case of incident
At the risk of being declined from the insurance, the tenant makes the commitment of:
- declaring to VAN-IT within 24 hours and to the authorities of police any accident, theft or fire, even partial;
- sending the report directly to the insurer within 72 hours following the accident, a copy of which being also sent to VAN-IT;
- Mentioning in his(her) statement the circumstances, date, place and the hour of the accident, name and address of witnesses, registration of the car of the third party, the name of his(her) insurance company and its policy number of insurance.
- Joining to this statement any police report, expert's report, if established;
- Discussing on no account the responsibility, or deal or compromise with third parties with regard to the accident;
- passing on to VAN-IT the notices, the letters, the assignments, the extrajudicial acts as well as any parts of procedure of which he would have been adressed.
In case of theft, of attempt of theft and vandalism, the Tenant will have to make the statement to the local authorities of police or gendarmerie and VAN-IT within 48 hours and will have to deposit a complaint. The Tenant will have to pass on to VAN-IT the original of the complaint and keep a copy. He will have to give as soon as possible to VAN-IT all the documents of the vehicle and the keys. The no-return of the keys of the vehicle will automatically cancel the theft warranty and the invoicing of the totality of the value of the vehicle and expert's expenses.
In case of non compliance with these obligations, the Tenant would entirely be considered as responsible, VAN-IT reserving the right to prosecute against him/her.

11.3. Assistance 24H / 24 – 7D / 7
It covers the assistance to the vehicle and to the persons transported in case of mechanic breakdown or of accident. It takes care of:
- the expenses of towing (at the level of 200 €);
- the routing (continuation of the journey or return in the place of residence of the passenger): 1st class train or economy class plane, taxi on a distance of 100 km;
- costs of hotel + breakfast at the level of 80 euro / night (1 night maximum in France and 3 nights abroad);
- and, if necessary, the expenses of repatriation of the vehicle and the persons transported up to the point of departure of the rent.
This assistance is valid in all the countries enumerated in the article 6.2 of the present terms and conditions. It works 24 hours a day - 7 days a week.
All the expenses of assistance which could be engendered further to an incident liking of the responsibility of the customer will be completely at his expense. The expenses of towing relative to a battery unloaded by the customer will so be chargeable to this one.

11.4. Exclusions from the insurance
The damages enumerated below are not covered by the insurance and will entirely have to be taken care by the Tenant:
- Tyres, car radio, electronic devices (GPS), broken windows (windows, windscreen and rear-view mirror), the damages inside the vehicle. The damages due to the gel, and the objects or the personal effects, are on no account covered by our insurance. All the expenses engendered for this type of repair will be chargeable to the Tenant.
For the tyres : the vehicle is supplied to the Tenant with tyres which the state and the number are in accordance with the regulations in force. In case of deterioration of one of them for a cause other than the normal use, the Tenant makes a commitment to replace it at his own expenses by a tyre of the same dimension, same brand.

11.5. Destitution of guarantee
The Tenant will lose the profit of all the insurances or guarantees in case he does not respect one of the measures of the article 6 of the present terms and conditions, within the framework of a false statement in the rental agreement andor in the accident report, attempt of swindle, severe violation of the traffic rules or quite other liable fault committed deliberately, within the framework of a voluntary fact, suicide attempt, or to any illicit purposes.

Article 12 - Responsibility of the Tenant in case of damage / loss
The Tenant will be responsible for any damage and costs undergone by VAN-IT in case of loss, of damage or theft among which the vehicle, his equipments or his accessories could be the object during the duration of the rent. The responsibility of the Tenant includes in particular the cost of the repairs, the loss of value of the vehicle, the compensation of immobilization of the vehicle, the expenses of towing and storage of the vehicle, except when this damage is attributable to VAN-IT or if it is established that this damage is attributable to a third party.
In the event of an accident responsible during whom the vehicle is seriously damaged or immobilized more than five days, VAN-IT reserves the right to end the rental agreement without refund nor compensation of the remaining days of rent. The expenses of repairs and franchising will remain due.
In case of theft of the Vehicle or damages caused because of the Tenant, or in the absence of identified third party, the Tenant will have to indemnify VAN-IT at the level of the effectively undergone damage (estimate by a report of the repairs, market value of the vehicle, expenses of immobilization, set-up fees, etc.).
From the end of the rent, in case of damage or of theft, an amount equivalent to the deposit (reduced deposit if option taken) will be charged to the Tenant. If the amount of the damage for VAN-IT is upper to this amount, an invoice of the difference will be sent to the Tenant, payable immediately.
If the Tenant asks his/her own insurance to cover his responsibility in case of loss or damage caused to the vehicle, he/she authorizes expressly VAN-IT to negotiate and to conclude directly with his/her insurer any mutual agreement of compensation and is advisable that any sum relative to this loss or damage is directly paid to VAN-IT.

Article 13 - Tolls, fines and offences against the Driving Code
The tenant is the only debtor of the fines for non compliance with the rules of car park. These fines are to be directly settled because, in defect, VAN-IT will receive an notice of increased fine and in application of the article L121-2 of the Traffic rules, VAN-IT will communicate the address and coordinates of the Tenant to the Police court. The Tenant is also debtor of the fines in case of offences against the Driving Code such as exceeding the speed limit, the non compliance with the road markings, the non compliance with the distances of safety (etc.).
In case of reception of penalty,statements by VAN-IT, administrative 20-€ TTC expenses by fine will be charged to the Tenant.

Article 14 - Personal Informations
By concluding a rental agreement with VAN-IT, the Tenant accepts that VAN-IT proceeds to the storage and IT processings of the data concerning him within the framework of the present terms and conditions, in the justifiable interest of VAN-IT, including in the statistical purposes, of banking checks and protection of its possessions. In case of violation on behalf of the Tenant of the present terms and conditions, the data concerning him can be revealed or communicated to third parties, in the necessary measure for any procedure of covering or to protect its possessions against any damages.
The Tenant has the right of access, rectification andor deletion of the data concerning him. To exercise this right, he/she need to send a mail to VAN-IT, 21 rue Massenet 94190 Villeneuve-Saint-Georges - FRANCE.
In case of update of its data, VAN-IT will keep the information initially supplied during five years to prevent every risk of fraud or allow him(her) to conform to the regulations in force.

Article 15. Completeness of the Contract
In the hypothesis where one of the clauses of the present terms and conditions of rent would become unvalid because of a decision of justice or change of regulations, it would on no account affect the validity of the other clauses of the present terms and conditions.

Article 16. Legal notices - Announcement
Any complaint or announcement must be sent by mail to: VAN-IT SARL - 21 rue Massenet 94190 Villeneuve-Saint-Georges – FRANCE
N°RCS: Créteil 509.658.597

Article 17. Applicable right - Competent Jurisdiction
The present terms and conditions of rent are subjected to the French law.
Any disputes which could be born between VAN-IT and his(her) Tenants will be subjected to the exclusive competence of the French jurisdictions, based on the french terms and conditions.


F.A.Q

How do I get to your depot to pick-up my van?
First of all, contact us before if you don’t have a pre-arranged appointment with us.
You have to do your reservation by email or phone before you come.

The adress of the parisian depot is: 2 rue Gaston Gourdon, Vigneux sur Seine.

From Charles de Gaulle airport to the depot, take the train (line B) from Charles de Gaulle to Chatelet les Halles (Paris) for 15 minutes and then take the train (line B) to Vigneux sur seine.
There is then a 10 minute walk or a 5 minute bus to our depot. We can pick up customers at the train station as well if they contact us before.
 
From Orly airport the customer has to take the train (line C) for 15 min to Juvisy and then the line D for 5 minutes to Vigneux sur seine
We can pick up customers at the train station as well if they contact us before.

What kind of vans are the VAN-IT?
The vans you rent are Volkswagen T4 California.
They run on diesel fuel and consume very little. (7 - 8 L/100 km).
They have manual transmission and are left hand drive. They are well maintained and offer a real driving pleasure.

How many kilometers can I do with a full tank?
A full tank will cost you approximately 60 euro and will allow you to do 800 Km (if you drive reasonably of course!)

Where can I park overnight with my van?
Almost everywhere! French law isn’t so bad concerning overnight parking.
Although, locals laws apply and sometimes it’s not allowed to park anywhere to take a nap! Remember that you will be responsible for every fine you get!
You can park as well in all the camping areas you’ll find all along the road.

Are the vans equipped with heat electricity?
All our vans are equipped with auxiliary heat (running on the gazole). It means you'll stay warm even with the engine stopped.
For all your electronic devices, you can use the 2 auxiliary batteries (independent from the engine battery), which avoids waking-up with an empty battery.
Finally, inside plugs allow you to have 220 V by connecting to an outside plug (camping for ex.)

Is it a problem if I have a foreign driving license?
Not at all! As long as you’re more than 21 and that you have your driving license for at least 2 years, there’s no problem to rent a van.
Obviously you have to have a clean driving license.
Each driver has to show his driving license the pick-up day.

Is there a kilometer limit?
For a booking of 2 days, you get a package of 1000 km and for 3 days 1500 km.
From 4 days hiring, you get 300 km a day.
You have then 2100 km to enjoy yourself if you rent the van for a week!
After that, you’ll pay a complementary rate by km.

How many people can travel in a VAN-IT? ?
We’ve got 2 kind of vans : 2 people or 4 people
In the 2 people vans, you have 2 seats at the front and a comfortable bed for 2 at the back, that you get by folding the 2 back seats.
In the 4 people vans, you have 2 seats at the front and 2 seats at the back. At night the 2 back seats fold to create a bed for 2. The roof surelevates to create an other bed for 2.
All our vans come with a full camping equipment for 2 or 4 persons.

What do I need to bring the pick-up day?
The driver has to bring an ID, his driving license and a credit card on his name. The details of the credit card will be kept only if the vehicle is damaged, returned dirty or without a full tank and finally in case you received fines on the road.
You also need to bring bedding with you as we do not provide sheets. (You can hire sheets and blankets or sleeping bags in option)

Is there a minimum hiring period?
Yes. The minimum hiring period is 2 days.
During peak period (july & august) the minimum hiring period is 7 days.

Are there any penalties for altering a booking? With alterations, is the entire hire recalculated at current rates or the same rates that were quoted when the customer originally booked?
There are no penalties for altering a booking. With alterations, the entire hire is recalculated at current rates.

Are pets allowed or any fees charge for taking pets to your vehicle?
Allowed as long as the vehicle comes back as clean as the departure. Otherwise fees are charged.

Is smoking allowed and if so do valet fees apply?
Not allowed

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Van IT Rental Terms for travel between 01-Jan-2017 and 31-Mar-2019

Terms and Conditions of Rent
The present terms and conditions of rent apply exclusively between VAN-IT SARL and every person having made a booking of campervan.

Payment terms
The initial deposit paid is non-refundable. Payment will be deducted from your nominated credit card at the time of confirmation. The supplier will collect an additional 30% deposit upon book confirmation. This payment will be deducted from your nominated credit card shortly after booking has been confirmed. The balance payable is due to the supplier upon collection of your vehicle.

Article 1 - Acceptance of the terms and conditions
All the bookings in particular through its web site are subjected to the present terms and conditions of rent.
VAN-IT reserves the right to modify the present terms and conditions at any time without advance notice. In case of modification, the applicable conditions will remain those current in the day of the request of booking of the Tenant. The Tenant declares to have acquainted with these terms and conditions of rent and accepts them without reserve.
The Tenant recognizes expressly that VAN-IT remains the owner of the vehicle and that any attempt of transfer or subletting of the vehicle by any person other than VAN-IT will be of no effect. The Tenant is authorized to use the vehicle only according the terms of the rental agreement and the present terms and conditions of rent.

Article 2 - Rates
The applicable rates of rent are the ones comunicated by VAN-IT at the time of the booking, and written on the rental agreement. The shown prices are indicated in euro, inclusive all taxes (French VAT and the other applicable taxes if necessary). VAN-IT reserves the right to modify its prices at any time.
Since the payment of the deposit is made, the price of the campervan rented is firm and guaranteed and will not be modifiable any more by VAN-IT including in the case of a fluctuation in the foreign exchange rate. Also, after payment of the deposit asked by VAN-IT during the booking, the Tenant cannot ask of modification of the price paid in case of promotional offers proposed by VAN-IT.
The rates of rent are calculated according to the information supplied by the Tenant during the booking.
Any later modification of a booking can entail a change of the rate of rent.

The rate indicated during the booking includes:
- A fixed package for number of days in unlimited mileage or with a kilometric package (specified on the rental agreement);
- The compulsory insurances: third party / civil liability;
- Additional insurances: theft and fire ;
- The local taxes (VAT);
- The options subscribed at the time of the booking (GPS, reduction of deposit, additional driver, etc.);
- The additional costs of pick-up and return of the vehicle in another place than the warehouse VAN-IT so mentioned during the booking.

This rate does not include:
- The fuel;
- The options (GPS, bike carrier) not subscribed at the time of the booking;
- The possible kilometric over takings;
- The possible expenses for young driver(s), or additional driver(s)
- The deposit to be paid by international credit card in the name of the main driver or by check, whatever are the subscribed additional insurances;
- The damages of broken windows, tires, roof, bottom of car and inside of the vehicle, optical, rear-view mirrors, not taken care by the insurances;
- The over takings of schedule pulling a penalty fixed by VAN-IT ;
- The amount of the deposit kept by VAN-IT in the event of an accident or of damages in the vehicle with or without known third party;
- The amount of the fines. The Tenant remains the only responsible for fines and reports established against him/her and also of any customs pursuits;
- The possible expenses of car park;
- The expenses of expert's report.
The price also excludes all other additional expenses and additional options which are not mentioned in the confirmation of the booking. These expenses and options must be paid in supplement by the Tenant during the pick-up of the vehicle.

Article 3 - The vehicles rented
The booking of a vehicle on the web site concerns a category of vehicle, being specified that the preferences in models depend on the availability at the time of the rent. All the vehicles presented on the web site only aim at illustrating the selected category. The Tenant thus always selects a category and not a specificate vehicle.
The Tenant can ask for the rent of a vehicle with or without decoration without supplement. VAN-IT will do everything to satisfy the request of the Tenant, but will not be considered as responsible if, because of unavailability, mechanical problem or of quite other problem, it cannot supply a vehicle with or without decoration. The Tenant can aspire in that case to no compensation.

Article 4 - Rental agreement - Put at the disposal
A rental agreement will be established between the Tenant and VAN-IT the pick-up day. The vehicle is delivered in good working order with the normal accessories. It is the object of an inventory of fixtures and must be returned in the same state as to its departure. In defect, the Tenant will have to settle a sum corresponding at the expenses of restoration.
The Tenant is completely responsible for the vehicle from the pick-up. The rent is personal, and is possible only on production of the confirmation of booking and the different necessary papers asked by VAN-IT during the signature of the rental agreement.
The vehicle is delivered directly in VAN-IT’s warehouse at Villeneuve Saint Georges ( 94190 ), 21 rue Massenet, or on inquiry, involving a 30-euro supplement, in the following places : Paris Gare de Lyon (12th), Paris Châtelet les Halles (1st), Airport of Paris Orly, or for a 75-euro supplement at the Airport Roissy Charles de Gaulle. The return will be made, in the same way, either at the warehouse, or, for a 30-euro supplement, in one of the following places: Paris Gare de Lyon (12th), Paris Châtelet les Halles (1st), Airport of Paris Orly, or for a 75-euro supplement at the Airport Roissy Charles de Gaulle.
In supplement and on inquiry, VAN-IT rents the following tools: mobile navigation GPS (2,5€ TTC/ DAYS, bike carrier (3,5€ TTC / DAYS). A supplementary 150-€ deposit ( hundred and fifty euro) will be to leave.
The campervan is rented with a fixed package of 300 km a day or with a special mileage package for the 2 days or 3 days rentals (specified on the rental agreement). Any overtaking of the kilometric fixed package entails 0,25-euro expenses by supplementary kilometre.

Article 5 - Payment of the rent
The Tenant has various means of payment to settle the balance of his rent the pick-up day:
- by credit card (Visa, Euro card, Master card). Cards emitted by banks taken up residence outside France necessarily have to be international credit cards.
- By check in Euro in the order of VAN-IT SARL: this one must be emitted by a bank taken up residence in metropolitan France.
In case of no payment at all or part of the sums due to VAN-IT, in conformance with the rental agreement, VAN-IT reserves the right to apply a late-payment interest on the remaining due amount, with five times the current legal interest rate.

Article 6 - Conditions of rent
6.1. Conditions of the Tenant
The Tenant proceeding to a rent with VAN-IT must be at least 21-year-old and possess the B license (tourism VL) for at least 2 years. The Tenant will have to present, at the signature of the rental agreement, an ID of current validity, a driving license of current validity and has to have an international credit card in his name. In case of no presentation of any of these papers, VAN-IT reserves the right not to rent the vehicle. VAN-IT also reserves the right not to rent the vehicle if the Tenant cannot justify to be the required minimum age, andor to have in his ownership a valid driving license, andor not to be capable of proceeding to the payment of the deposit. In every case, VAN-IT cannot be considered responsible for this refusal of rent and will not grant any compensation.
If the Tenant is from 21-year-old to 25, he will be subjected to ”young driver” fee, to the amount of 5 € ( five euros) a day.
A second driver can be subscribed on the rental agreement via a supplement of 5€ / day (five euro).
In case the Tenant sees his license removed during the rent, or in case his license invalidates, and if there is no second driver subscribed on the rental agreement, the Tenant will have to proceed to the repatriation of the vehicle at his own expenses and all the expenses which can be engaged in this frame will stay at his expenses.

6.2. Territory Conditions
The campervan can circulate only in the countries enumerated below: Austria, Belgium, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Spain, France, United Kingdom, Greece, Hungary, Italy, Ireland, Luxembourg, Malta, Netherlands, Portugal, Republic Slovak and Slovenia. In case of non compliance with this territory, the Tenant cannot claim to the advantage of the guarantee damage or theft of the Insurance and will entirely be responsible for any damage, loss or theft.

6.3. Pick-up of the vehicle and return
A safety kit is supplied with the vehicle, including a vest and a triangle. If this kit is not restored at the end of rent, VAN-IT reserves the right to charge to the tenant a 50-€ TTC penalty ( fifty euro) even if the kit is only incomplete.
The vehicle must be returned in good hygienic conditions: the inside and the outside of the vehicle will have to be clean. If such was not the case, the Tenant will have to settle a 50-€ TTC sum ( fifty euro) for the cleaning. VAN-IT recommends strongly to the Tenant to wash the campervan with a karcher to avoid any damage of the painting, the cost of repair of which being chargeable to the Tenant.
The Tenant will have to return the vehicle at normal time of opening and at the time agreed on the rental agreement. Otherwise, the vehicle will stay under the whole responsibility of the Tenant till the hour of re-opening of VAN-IT.
Obviously, only the restitution of the vehicle, the delivery of the keys and the papers of the vehicle allow to end the rental agreement.

6.4. Basic rules of campervan hire
The rent of a campervan implies the respect of VAN-IT terms and conditions of rent. However, it is important to remind that:
- The Tenant has to use the vehicle in a regular way, in particular, without being in a state of excessive tiredness, under ethylic or narcotic influence or of quite other substance susceptible to affect the driving behavior according to the Traffic rules. The tenant thus makes a commitment to make a careful and normal use of the vehicle;
- The Tenant has to let drive the vehicle only by the drivers authorized on the rental agreement, on appropriate roads for the car traffic, without participation in competitions, rallies or quite other competition whatever nature it is, nor to give driving lessons;
- The Tenant makes a commitment not to use the vehicle in illicit purposes or others than those planned by the manufacturer, not to overload the rented vehicle by transporting a passengers number upper to one indicated on the car registration papers, nor to use the vehicle for the paying transport of passengers;
- The Tenant makes a commitment not to transport goods or objects forbidden by the legislation in force in the country or the countries where circulates the vehicle during the rent, not to transport luggage on the roof of the vehicle;
- The Tenant makes a commitment to hold the vehicle locked, parked in secured areas when not in use, and to keep the keys of the vehicle in secured places. The Tenant also makes a commitment to remove and to keep in secured places any device such as GPS, car radio, etc., when the vehicle is parked ;
- The Tenant makes a commitment to use the adequate fuel, to verify the level of oil and the other liquids, to make necessary upgrades if necessary, to watch the temperature lights and to check tyres pressure;
- The Tenant makes a commitment not to hide or to remove VAN-IT elements of identification.

6.5.Fuel expenses
The vehicle is handed to the Tenant with a full tank of fuel. The expenses of fuel during the rent are chargeable to the Tenant. The Tenant will have to return the vehicle with a full tank of fuel. Should the opposite occur, the Tenant will have to pay a 100-€ lump sum ( hundred euro).

6.6. Servicing & Repairs
The normal mechanical use is chargeable to VAN-IT. All the resulting mechanical repairs either of an abnormal use, or a negligence on behalf of the Tenant will be chargeable to this one. In case the vehicle would be damaged or immobilized, the Tenant has for obligation to warn VAN-IT within 24 hours. The repairs can be made only after written agreement and according to the directives of VAN-IT. They have to be the object of a settled invoice. It's the same concerning the internal arrangement of the livable part (refrigerator, heating, gas, water pump, etc.).In no circumstances the Tenant can demand damages for the delay, the cancellation of rent or immobilization in the case of repairs made in the course of rent.
In the event of an accident or of serious mechanical problem, the Tenant has the obligation to warn VAN-IT immediately and to return to his point of departure at the hour which will then be fixed to him(her) by VAN-IT according to the gravity of the accident or otherwise at least 24 hours before the initially planned date of return, to allow VAN-IT to make the necessary repairs before the arrival of the following customer.

Article 7 - Deposit
The Tenant will have to leave the day of the departure a 2000€ deposit by imprint of credit card or by check. An option " Reduction of deposit " can be subscribed lowering the deposit to 500€ instead of 2000€ for a fee of 11€ a day. This option allows as well to reduce the amount of the expenses which could be caused in case of broken window. For example, in case of impact on the windscreen, the Tenant is in the obligation to pay entirely the expenses relative to the repair or to the change of the windscreen, according to an established estimate. With the Option " Reduction of deposit", the Tenant will have to pay, for this type of incident, only a 150-€ lump sum.
The deposit will be returned within two weeks after the return of the van under possible deduction of the expenses of restoration not covered by the insurance and the other expenses not settled by the Tenant.
The deposit can not be used as a continuation of rent.
In the event of an accident or of collision with accident report, the deposit will be kept until the reception of the mail of the insurance indicating the responsibility or not of the Tenant. In case of involved responsability of the Tenant, the deposit will entirely be kept by VAN-IT. Should the opposite occur, the deposit will be restored to the Tenant.
It is possible that for a payment of the deposit by credit card, banking charges are charged to the Tenant. These will be taken care by no means by VAN-IT. All the expenses engaged because of a repair of a damage or in case of theft for which the Tenant is considered responsible with serious fault, and then not taken care by the insurance, will be directly taken from the deposit. The Tenant will be brought to complete the amount by every possible means if the amount of expenses is superior to the amount of the deposit.

Article 8 - Duration and Continuation of the rent
The duration of the rent is the one mentioned in the rental agreement. The Tenant makes a commitment to return the vehicle to the date and time agreed on the rental agreement, or will be charged by a penalty of 45 €/ hour, for every begun hour.
If the Tenant wishes to prolong his rent, he has to make the express request with VAN-IT, at least 72 hours before the end of the rent. If the continuation is possible, the Tenant will have to confirm his request of continuation with the payment of the corresponding amount. In no way, the Tenant can prolong his rent without express agreement of the company VAN-IT. The continuation is directly contracted with VAN-IT, the price is then subjected to the current public rates.
In case of not authorized continuation, the Tenant will be charged the aforesaid penalties of delay and won't beneficate any more of the advantages of the insurance.

Article 9 - Conditions of cancellation – Refund
9.1. Modalities of cancellation by the Tenant
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
- If the request of cancellation intervenes more than 48 days before the departure : the Tenant can obtain the complete refund of his additional deposit by VAN-IT;
- If the request of cancellation intervenes between 48 and 33 days before the departure : 50 % of the additional deposit will be kept by VAN-IT;
- If the request of cancellation intervenes between 33 days and the date of departure: the additional deposit will entirely be kept by VAN-IT as compensation
- If the Tenant only wishes to shorten his rent, the days not used won't be paid off;
- If the Tenant is late the pick-up day, this one cannot aspire to any reduction of the price of the rent;
- In case of not presentation of the Tenant, the paid deposit will entirely be kept by VAN-IT.
Any request of cancellation must be sent by recommended mail with acknowledgement of receipt (or mail Fedex or UPS for the foreigners) to VAN-IT SARL - Service Annulation- 21 rue massenet - 94190 Villeneuve Saint Georges - FRANCE.

9.2. Option " Plan of cancellation"
The Tenant can subscribe the option " Plan of Cancellation ". This option can be subscribed at the time of the booking or at the latest, 46 days before the departure. This plan of cancellation covers the Tenant up to the date of departure of the rent only in the following cases:
- Serious illness requiring immobilization in room;
- Accident forbidding the movements on one's own;
- Death of the Tenant or one of his(her) close relatives, namely spouse, father, mother, child, brother, sister, son-in-law and daughter-in-law;
- Named as member of a jury;
- Loss of employment;
- Pregnancy of the Tenant.
The origin of these events must not be previous to the date of booking at the risk of refusal of cancellation by VAN-IT. Any cancellation resulting from causes above has to be the object of a statement written within 5 days following the event, accompanied with all the documentary evidences.
The cost of the cancellation plan is 5 % of the rent and can not be paid off even if the tenant proceeds to no cancellation.

9.3. Cancellation by VAN-IT
VAN-IT does everything so that a wanted campervan is available at the beginning of the tenant rent. However, if a delay in the rent must happen because of a mechanical problem or for quite other reason, and if no solution could be found, VAN-IT makes a commitment not to charge the lost days and to pay off, if necessary to the Tenant, the excess perceived on the paid deposit.
If the Tenant wishes to cancel his booking because of the delay in the delivery or if VAN-IT is in the obligation to cancel totally the booking of the Tenant, the deposit will be restored entirely to him(her).
In no event, the Tenant can claim for damages for the delay in the delivery of a vehicle, for the non- presence of decoration on the vehicle, for the cancellation of the rent or the immobilization in the case of repairs in the course of rent. The responsibility of VAN-IT can be thus on no account engaged for any loss, damage undergone by the Tenant resulting from this cancellation.

9.4. Refund
In case of cancellation of booking, according to the present terms and conditions of use, the refund will be made within 21 days maximum according to the date of cancellation by re-credit of credit card either by check or by bank transfer sent in the name of the Tenant and to the address indicated during the booking to the suitability of VAN-IT.

Article 10 - Responsibility of VAN-IT
10.1. Limitation of Responsibility
VAN-IT cannot be considered responsible by the Tenant, either any third party for any loss or damage resulting from the rent, except in case of carelessness or serious offense of its part, or quite other negligence at the present terms and conditions of rent. VAN-IT can be on no account considered as responsible for any indirect or unpredictable damage. This arrangement would not exclude or limit the responsibility of VAN-IT in the event of death or physical injury resulting from its acts or omissions, nor of quite other responsibility the law of which plans.

10.2. Absolute necessity:
The responsibility of VAN-IT cannot be held in case of negligence to its contractual obligations because of a coincidence or of a case of absolute necessity such as defined by the case law.

10.3 Inaccuracy of the information given by the Tenant
In case of incomplete address, of wrong address, of lack of information involving a delay in the delivery of a campervan or the impossibility of delivery, VAN-IT cannot be considered as responsible. In case of a second delivery, VAN-IT reserves the right to demand to the Tenant expenses corresponding to this second delivery.

10.4. Loss of the booking
VAN-IT can, on no account, be considered as responsible for any loss, damage or delay resulting from the loss or from the theft of the confirmation of booking sent by email to the customer andor the use of this document by a third party.

10.5. Delay of the Tenant or no presentation
It falls to the Tenant to warn VAN-IT of any delay which he could have for the vehicle pick-up. VAN-IT can be on no account considered as responsible if it decides to make the campervan available without news from the Tenant within two hours. The Tenant can aspire on no account to any compensation if in case of late presentation without warning VAN-IT , no vehicle could be available.

10.6. Personal goods
VAN-IT can be on no account considered as responsible by the tenant or any other approved driver for the loss or the damages caused to the possessions left aboard the vehicle during all the duration of the rent and later. The Tenant andor the approved drivers assume alone all the risks relative to their possessions.

Article 11 – Insurance
Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.

11.1. General conditions
Vehicles are insured “every risks” for an amount of 5€ / day of rent. The guarantee applies to the following risks:
- civil liability without limitation of amount in the event of an accident, up to 762.245 € in case of fire or explosion.
- Defense and appeal: at the level of 1600 €
- theft and fire
- natural disasters
- damages any accidents for the vehicle
- physical protection of the driver and the passengers.
The vehicle is only insured for the period of the rent indicated on the rental agreement. Crossed this deadline and except if a continuation is accepted by VAN-IT, the tenant will be only responsible for any damages caused andor undergone by the vehicle.

11.2. Obligation in case of incident
At the risk of being declined from the insurance, the tenant makes the commitment of:
- declaring to VAN-IT within 24 hours and to the authorities of police any accident, theft or fire, even partial;
- sending the report directly to the insurer within 72 hours following the accident, a copy of which being also sent to VAN-IT;
- Mentioning in his(her) statement the circumstances, date, place and the hour of the accident, name and address of witnesses, registration of the car of the third party, the name of his(her) insurance company and its policy number of insurance.
- Joining to this statement any police report, expert's report, if established;
- Discussing on no account the responsibility, or deal or compromise with third parties with regard to the accident;
- passing on to VAN-IT the notices, the letters, the assignments, the extrajudicial acts as well as any parts of procedure of which he would have been adressed.
In case of theft, of attempt of theft and vandalism, the Tenant will have to make the statement to the local authorities of police or gendarmerie and VAN-IT within 48 hours and will have to deposit a complaint. The Tenant will have to pass on to VAN-IT the original of the complaint and keep a copy. He will have to give as soon as possible to VAN-IT all the documents of the vehicle and the keys. The no-return of the keys of the vehicle will automatically cancel the theft warranty and the invoicing of the totality of the value of the vehicle and expert's expenses.
In case of non compliance with these obligations, the Tenant would entirely be considered as responsible, VAN-IT reserving the right to prosecute against him/her.

11.3. Assistance 24H / 24 – 7D / 7
It covers the assistance to the vehicle and to the persons transported in case of mechanic breakdown or of accident. It takes care of:
- the expenses of towing (at the level of 200 €);
- the routing (continuation of the journey or return in the place of residence of the passenger): 1st class train or economy class plane, taxi on a distance of 100 km;
- costs of hotel + breakfast at the level of 80 euro / night (1 night maximum in France and 3 nights abroad);
- and, if necessary, the expenses of repatriation of the vehicle and the persons transported up to the point of departure of the rent.
This assistance is valid in all the countries enumerated in the article 6.2 of the present terms and conditions. It works 24 hours a day - 7 days a week.
All the expenses of assistance which could be engendered further to an incident liking of the responsibility of the customer will be completely at his expense. The expenses of towing relative to a battery unloaded by the customer will so be chargeable to this one.

11.4. Exclusions from the insurance
The damages enumerated below are not covered by the insurance and will entirely have to be taken care by the Tenant:
- Tyres, car radio, electronic devices (GPS), broken windows (windows, windscreen and rear-view mirror), the damages inside the vehicle. The damages due to the gel, and the objects or the personal effects, are on no account covered by our insurance. All the expenses engendered for this type of repair will be chargeable to the Tenant.
For the tyres : the vehicle is supplied to the Tenant with tyres which the state and the number are in accordance with the regulations in force. In case of deterioration of one of them for a cause other than the normal use, the Tenant makes a commitment to replace it at his own expenses by a tyre of the same dimension, same brand.

11.5. Destitution of guarantee
The Tenant will lose the profit of all the insurances or guarantees in case he does not respect one of the measures of the article 6 of the present terms and conditions, within the framework of a false statement in the rental agreement andor in the accident report, attempt of swindle, severe violation of the traffic rules or quite other liable fault committed deliberately, within the framework of a voluntary fact, suicide attempt, or to any illicit purposes.

Article 12 - Responsibility of the Tenant in case of damage / loss
The Tenant will be responsible for any damage and costs undergone by VAN-IT in case of loss, of damage or theft among which the vehicle, his equipments or his accessories could be the object during the duration of the rent. The responsibility of the Tenant includes in particular the cost of the repairs, the loss of value of the vehicle, the compensation of immobilization of the vehicle, the expenses of towing and storage of the vehicle, except when this damage is attributable to VAN-IT or if it is established that this damage is attributable to a third party.
In the event of an accident responsible during whom the vehicle is seriously damaged or immobilized more than five days, VAN-IT reserves the right to end the rental agreement without refund nor compensation of the remaining days of rent. The expenses of repairs and franchising will remain due.
In case of theft of the Vehicle or damages caused because of the Tenant, or in the absence of identified third party, the Tenant will have to indemnify VAN-IT at the level of the effectively undergone damage (estimate by a report of the repairs, market value of the vehicle, expenses of immobilization, set-up fees, etc.).
From the end of the rent, in case of damage or of theft, an amount equivalent to the deposit (reduced deposit if option taken) will be charged to the Tenant. If the amount of the damage for VAN-IT is upper to this amount, an invoice of the difference will be sent to the Tenant, payable immediately.
If the Tenant asks his/her own insurance to cover his responsibility in case of loss or damage caused to the vehicle, he/she authorizes expressly VAN-IT to negotiate and to conclude directly with his/her insurer any mutual agreement of compensation and is advisable that any sum relative to this loss or damage is directly paid to VAN-IT.

Article 13 - Tolls, fines and offences against the Driving Code
The tenant is the only debtor of the fines for non compliance with the rules of car park. These fines are to be directly settled because, in defect, VAN-IT will receive an notice of increased fine and in application of the article L121-2 of the Traffic rules, VAN-IT will communicate the address and coordinates of the Tenant to the Police court. The Tenant is also debtor of the fines in case of offences against the Driving Code such as exceeding the speed limit, the non compliance with the road markings, the non compliance with the distances of safety (etc.).
In case of reception of penalty,statements by VAN-IT, administrative 20-€ TTC expenses by fine will be charged to the Tenant.

Article 14 - Personal Informations
By concluding a rental agreement with VAN-IT, the Tenant accepts that VAN-IT proceeds to the storage and IT processings of the data concerning him within the framework of the present terms and conditions, in the justifiable interest of VAN-IT, including in the statistical purposes, of banking checks and protection of its possessions. In case of violation on behalf of the Tenant of the present terms and conditions, the data concerning him can be revealed or communicated to third parties, in the necessary measure for any procedure of covering or to protect its possessions against any damages.
The Tenant has the right of access, rectification andor deletion of the data concerning him. To exercise this right, he/she need to send a mail to VAN-IT, 21 rue Massenet 94190 Villeneuve-Saint-Georges - FRANCE.
In case of update of its data, VAN-IT will keep the information initially supplied during five years to prevent every risk of fraud or allow him(her) to conform to the regulations in force.

Article 15. Completeness of the Contract
In the hypothesis where one of the clauses of the present terms and conditions of rent would become unvalid because of a decision of justice or change of regulations, it would on no account affect the validity of the other clauses of the present terms and conditions.

Article 16. Legal notices - Announcement
Any complaint or announcement must be sent by mail to: VAN-IT SARL - 21 rue Massenet 94190 Villeneuve-Saint-Georges – FRANCE
N°RCS: Créteil 509.658.597

Article 17. Applicable right - Competent Jurisdiction
The present terms and conditions of rent are subjected to the French law.
Any disputes which could be born between VAN-IT and his(her) Tenants will be subjected to the exclusive competence of the French jurisdictions, based on the french terms and conditions.


F.A.Q

How do I get to your depot to pick-up my van?
First of all, contact us before if you don’t have a pre-arranged appointment with us.
You have to do your reservation by email or phone before you come.

The adress of the parisian depot is: 2 rue Gaston Gourdon, Vigneux sur Seine.

From Charles de Gaulle airport to the depot, take the train (line B) from Charles de Gaulle to Chatelet les Halles (Paris) for 15 minutes and then take the train (line B) to Vigneux sur seine.
There is then a 10 minute walk or a 5 minute bus to our depot. We can pick up customers at the train station as well if they contact us before.
 
From Orly airport the customer has to take the train (line C) for 15 min to Juvisy and then the line D for 5 minutes to Vigneux sur seine
We can pick up customers at the train station as well if they contact us before.

What kind of vans are the VAN-IT?
The vans you rent are Volkswagen T4 California.
They run on diesel fuel and consume very little. (7 - 8 L/100 km).
They have manual transmission and are left hand drive. They are well maintained and offer a real driving pleasure.

How many kilometers can I do with a full tank?
A full tank will cost you approximately 60 euro and will allow you to do 800 Km (if you drive reasonably of course!)

Where can I park overnight with my van?
Almost everywhere! French law isn’t so bad concerning overnight parking.
Although, locals laws apply and sometimes it’s not allowed to park anywhere to take a nap! Remember that you will be responsible for every fine you get!
You can park as well in all the camping areas you’ll find all along the road.

Are the vans equipped with heat electricity?
All our vans are equipped with auxiliary heat (running on the gazole). It means you'll stay warm even with the engine stopped.
For all your electronic devices, you can use the 2 auxiliary batteries (independent from the engine battery), which avoids waking-up with an empty battery.
Finally, inside plugs allow you to have 220 V by connecting to an outside plug (camping for ex.)

Is it a problem if I have a foreign driving license?
Not at all! As long as you’re more than 21 and that you have your driving license for at least 2 years, there’s no problem to rent a van.
Obviously you have to have a clean driving license.
Each driver has to show his driving license the pick-up day.

Is there a kilometer limit?
For a booking of 2 days, you get a package of 1000 km and for 3 days 1500 km.
From 4 days hiring, you get 300 km a day.
You have then 2100 km to enjoy yourself if you rent the van for a week!
After that, you’ll pay a complementary rate by km.

How many people can travel in a VAN-IT? ?
We’ve got 2 kind of vans : 2 people or 4 people
In the 2 people vans, you have 2 seats at the front and a comfortable bed for 2 at the back, that you get by folding the 2 back seats.
In the 4 people vans, you have 2 seats at the front and 2 seats at the back. At night the 2 back seats fold to create a bed for 2. The roof surelevates to create an other bed for 2.
All our vans come with a full camping equipment for 2 or 4 persons.

What do I need to bring the pick-up day?
The driver has to bring an ID, his driving license and a credit card on his name. The details of the credit card will be kept only if the vehicle is damaged, returned dirty or without a full tank and finally in case you received fines on the road.
You also need to bring bedding with you as we do not provide sheets. (You can hire sheets and blankets or sleeping bags in option)

Is there a minimum hiring period?
Yes. The minimum hiring period is 2 days.
During peak period (july & august) the minimum hiring period is 7 days.

Are there any penalties for altering a booking? With alterations, is the entire hire recalculated at current rates or the same rates that were quoted when the customer originally booked?
There are no penalties for altering a booking. With alterations, the entire hire is recalculated at current rates.

Are pets allowed or any fees charge for taking pets to your vehicle?
Allowed as long as the vehicle comes back as clean as the departure. Otherwise fees are charged.

Is smoking allowed and if so do valet fees apply?
Not allowed

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Van IT Insurance

General conditions
Vehicles are insured “every risks” for an amount of 5€ / day of rent. The guarantee applies to the following risks:
- civil liability without limitation of amount in the event of an accident, up to 762.245 € in case of fire or explosion.
- Defence and appeal: at the level of 1600 €
- theft and fire
- natural disasters
- damages any accidents for the vehicle
- physical protection of the driver and the passengers.

The vehicle is only insured for the period of the rent indicated on the rental agreement. Crossed this deadline and except if a continuation is accepted by VAN-IT, the tenant will be only responsible for any damages caused andor undergone by the vehicle.

Obligation in case of incident
At the risk of being declined from the insurance, the tenant makes the commitment of:
- declaring to VAN-IT within 24 hours and to the authorities of police any accident, theft or fire, even partial;
- sendind the report directly to the insurer within 72 hours following the accident, a copy of which being also sent to VAN-IT;
- Mentioning in his(her) statement the circumstances, date, place and the hour of the accident, name and address of witnesses, registration of the car of the third party, the name of his(her) insurance company and its policy number of insurance.
- Joining to this statement any police report, expert's report, if established;
- Discussing on no account the responsibility, or deal or compromise with third parties with regard to the accident;
- passing on to VAN-IT the notices, the letters, the assignments, the extrajudicial acts as well as any parts of procedure of which he would have been adressed.
In case of theft, of attempt of theft and vandalism, the Tenant will have to make the statement to the local authorities of police or gendarmerie and VAN-IT within 48 hours and will have to deposit a complaint. The Tenant will have to pass on to VAN-IT the original of the complaint and keep a copy. He will have to give as soon as possible to VAN-IT all the documents of the vehicle and the keys. The no-return of the keys of the vehicle will automatically cancel the theft warranty and the invoicing of the totality of the value of the vehicle and expert's expenses.
In case of non compliance with these obligations, the Tenant would entirely be considered as responsible, VAN-IT reserving the right to prosecute against him/her.

Assistance 24H / 24 – 7D / 7

It covers the assistance to the vehicle and to the persons transported in case of mechanic breakdown or of accident. It takes care of:
- the expenses of towing (at the level of 200 €);
- the routing (continuation of the journey or return in the place of residence of the passenger): 1st class train or economy class plane, taxi on a distance of 100 km;
- costs of hotel + breakfast at the level of 80 euro / night (1 night maximum in France and 3 nights abroad);
- and, if necessary, the expenses of repatriation of the vehicle and the persons transported up to the point of departure of the rent.

This assistance is valid in all the countries enumerated in the article 6.2 of the present terms and conditions. It works 24 hours a day - 7 days a week.

All the expenses of assistance which could be engendered further to an incident liking of the responsibility of the customer will be completely at his expense. The expenses of towing relative to a battery unloaded by the customer will so be chargeable to this one.

Exclusions from the insurance
The damages enumerated below are not covered by the insurance and will entirely have to be taken care by the Tenant:
- Tyres, car radio, electronic devices (GPS), broken windows (windows, windscreen and rear-view mirror), the damages inside the vehicle. The damages due to the gel, and the objects or the personal effects, are on no account covered by our insurance. All the expenses engendered for this type of repair will be chargeable to the Tenant.
For the tyres : the vehicle is supplied to the Tenant with tyres which the state and the number are in accordance with the regulations in force. In case of deterioration of one of them for a cause other than the normal use, the Tenant makes a commitment to replace it at his own expenses by a tyre of the same dimension, same brand.

Destitution of guarantee
The Tenant will lose the profit of all the insurances or guarantees in case he does not respect one of the measures of the article 6 of the present terms and conditions, within the framework of a false statement in the rental agreement andor in the accident report, attempt of swindle, severe violation of the traffic rules or quite other liable fault committed deliberately, within the framework of a voluntary fact, suicide attempt, or to any illicit purposes.

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