origin campervans - worldwide motorhome rental companies

origin campervans - motorhome rental worldwide

Origin Campervans

ORIGIN campervans is run by inspired entrepreneurs who are outdoors fan who love travelling, meet people and have a great time camping.

Backpacking in South America, Surf in Indonesia, Trekking in Nepal, Exploring the outback in Australia to finally settle down for a few years in New Zealand, where we lived "the" campervan experience.

Back to Europe, we realized how travelling around Europe and specially in France could be expensive! It is why we’ve decided to offer the possibility to all the budget travelers who enjoy freedom and adventure to discover our beautiful country!

So, we've launched our campervan rental agency, offering budget campervans that are bang up to date!
Because security is a must, with which we don’t compromise!

We’ve purchased and fitted a fleet of brand new Transporter Volkswagen in memory of the good old Combi VW.
(and we kept the style from the 6O’s with all those colorful flowers!!). Origin Campervans wants to distinguish itself with its customer focus service and by ensuring maximum security.

Please do not hesitate to contact us, should you require any further information.
We look forward welcoming you in France!



Origin Campervans Rental Terms

Principle of use
ORIGIN Campervans is registered in the company register of Roubaix/Tourcoing, the head office of which is located 239 Domaine de la vigne 59910 Bondues - FRANCE. All booking in particular through its websites are subjected to the present terms and conditions of rent.

Article 1 - Acceptance of the terms and conditions
The rental of a Origin campervans vehicle implicates acceptation, with no limit, of the general conditions defined here below. Origin campervans reserves the right to modify the present terms and conditions at any time without advance notice. In case of modification, the applicable conditions will remain those current on the day of the request of booking on the website. The Tenant declares to have acquainted with these terms and conditions of rent and accepts them without reserve.
The Tenant recognizes expressly that only Origin Campervans is able to rent the vehicle. and that any attempt of transfer or subletting of the vehicle by any person other than Origin campervans will be of no effect. The Tenant is authorized to use the vehicle only according the terms of the rental agreement and the present terms and conditions of rent.
The Customer is the signatory of the rental agreement.

Article 2 – Booking, Rates & Payment
The prices are quoted and charged in euro, inclusive all taxes (French VAT and the other applicable taxes if necessary). Origin campervans reserves the right to modify its prices at any time. The price of the campervan rented is firm and guaranteed and will not be modifiable any more by Origin campervans including in the case of a fluctuation in the foreign exchange rate. The Tenant cannot ask of modification of the price paid in case of promotional offers proposed by Origin Campervans.

Any later modification of a booking can entail a change of rate:
• It is possible to extend your rental as long as we have availability.
• It is possible to shorten your rental  until 21 days before the pick up day. Shortening a rental will be quoted as a new rental and will be calculated at the retail rate

The rate includes:
• Daily hire rate + options
• Unlimited Mileage for any rentals over 14 days (14 days or under: 300kms/day + 0,25€/km)
• Fully Comprehensive Insurance for Europe
• Full Breakdown & Roadside Assistance 24/7
This rate does not include:
• The fuel.
• The reparation fees for the damages caused by the hirer .
• The over takings of schedule pulling a penalty fixed by Origin campervans.
• The amount of 1500€ (or 1800€ for the california) deposit  kept by Origin campervans in the event of an accident or of damages in the vehicle with or without known third party.
• The amount of all fines and contraventions.

This rate does not include:
• The amount of any fines and contraventions.

Article 3 - Rental agreement
A rental agreement will be established between the Tenant and Origin Campervans on the pick-up day. The rent is personal, and is only possible on presentation of the confirmation of booking during the signature of the rental agreement.
The vehicle is supplied in roadworthy conditions, clean, with fuel and water tanks full, fitted with standard equipment. It shall be returned in the same state.
The vehicle state is detailed in the inventory made on departure date. The hirer commits to check it and write down, before departure, any damage or loss that would not appear on the document. The hirer is liable for any damage not marked on the inventory and responsible for anything that happens to the campervan whilst under his care.
In case of non restitution of standard equipment or optional equipment ,the Tenant will have to settle a sum corresponding at the expenses of restoration.
3 gas cartridges will be supplied on pick-up, the vehicle must be returned with the same number of full cartridges. Otherwise each cartridge missing will be charged 5€. The non full filling of fuel tank will be billed 1,50€/L. Finally, a 70 € cleaning fee will be charged against the deposit if the vehicle is not returned clean condition. The inside and the outside of the vehicle will have to be clean.

Article 4 - Deposit
The Tenant will have to leave the day of the departure a 1500€ deposit (or 1800€ for the california) by imprint of credit card (or cash) to cover both the insurance excess in the event of a collision or damages.
The deposit will be returned to the customer on drop off fay providing the vehicle has been returned in the same condition it was let out to the hirer.
In the event of an accident or of collision, the deposit will automatically be debited.
All the expenses engaged because of a repair of a damage  and not taken care by the insurance, will be charged to the customer and to be paid without any delay. The Tenant will be brought to complete the amount by every possible means if the amount of expenses is superior to the amount of the deposit.
Origin campervans reserves the right to increase the security deposit for specific events eg: festivals or rallies
The deposit cannot be used as a continuation of rent.

Article 5 - Hire period
"Hire Period" refers to the dates agreed in the Rental Agreement:
• Rental is charged on a calendar day basis
• Minimum rental is 3 days during from September to end of May
• Minimum rental is 7 days during from June to end of August.

Article 6 - Collection and return
• Pick up – By appointment from 9h30am – 15pm Monday-Friday from 8am – 15pm on Saturdayt. Allow 1 hour to complete the documentation, collection of deposit and demonstration of vehicle .
• Drop off – by appointment until 5pm Mon-Sat. Allow 1/2 hour to complete the return formalities. Vehicle will be handed over in a clean condition and in sound working order in accordance with the ‘Departure Checklist’. The vehicle will be returned only in Origin Campervans’ warehouse.There are no refunds for early returns.

The vehicle will stay under the whole responsibility of the Tenant till the hour of re-opening of Origin campervans. No extension of the renting period can be made without prior approval of Origin campervans. In case the hirer does not return the vehicle on agreed date, Origin campervans can undertake official procedures for vehicle stealing or confidence abuse.
Late Return must be notified immediately. Any delay within 2 hours before the appointment time will be charged 30€/hour.

Article 7 - Drivers related conditions
The Tenant proceeding to a rent with Origin campervans must hold a full driving for at least 2 years. The Tenant will have to present, at the signature of the rental agreement, an ID of current validity, his driving license of current validity and an international driving permit as well as a visa or mastercard to pay the deposit. And finally he shall supply his exact current address.  In case of no presentation of any of these papers, Origin campervans reserves the right not to rent the vehicle.  (no duplicate or copy will be accepted, original only) .Origin campervans also reserves the right not to rent the vehicle  if the Tenant is not able of proceeding to the payment of the deposit. In every case, Origin campervans cannot be considered responsible for this refusal of rent and will not grant any compensation.
A second driver can be subscribed on the rental agreement via a supplement of 5€ / day.
In case the Tenant sees his license removed during the rent, or in case his license invalidates, and if there is no second driver subscribed on the rental agreement, the Tenant will have to proceed to the repatriation of the vehicle at his own expenses and all the expenses which can be engaged in this frame will stay at his expenses. 

Article 8 - Territory Conditions
The campervan can circulate only in European countries. In case of non compliance with this territory, the Tenant cannot claim to the advantage of the guarantee damage or theft of the Insurance and will entirely be responsible for any damage, loss or theft.

Article 9 - Use of the vehicle
The rent of a campervan implies the respect of Origin campervans terms and conditions of rent. However, it is important to remind that:
• The tenant  must Drive  in a cautious, prudent and normal manner without being in a state of excessive tiredness
• It is forbidden to drive under the influence of alcohol or drugs  • The Tenant has to let drive the vehicle only by the drivers authorized on the rental agreement
• The vehicle shouldn’t be used in illicit purposes or others than those planned by the manufacturer, nor overloaded by transporting a passengers number upper to one indicated on the car registration papers, nor used for the paying transport of passengers;(maximum 3 persons in accordance with provision of seatbelts )
• The vehicle shouldn’t be left with the ignition key in or on  the vehicle while it is unoccupied (invalidates insurance)
• The vehicle shouldn’t be in contact with salt water
• The vehicle should be used on appropriate roads for the car traffic, without participation in competitions, rallies or quite other competition whatever nature it is, nor to give driving lessons;
• The vehicle shouldn’t be used to tow (or push) any vehicle or trailer
• Origin Campervans are a smoke free zone ; cooking in the campervan is at the hirer’s own risk.
• Pets are not allowed in the vehicle.
• The Tenant makes a commitment to use the adequate fuel, to verify the level of oil and the other liquids, to make necessary upgrades if necessary, to watch the temperature lights and to check tires pressure;
• The tenant must declare within 48H any accident  or damage.
• The vehicle should be locked, parked in secured areas when not in use, and the keys and vehicle documents of the vehicle must be kept in secured places. The Tenant also makes a commitment to remove and to keep in secured places any device such as GPS, car radio, etc., when the vehicle is parked ;
• The vehicle shouldn’t be used  to transport goods or objects forbidden by the legislation in force in the country or the countries where circulates the vehicle during the rent, not to transport luggage on the roof of the vehicle

Article 10 – Insurance

10.1. General conditions
Fully comprehensive insurance is provided by Origin Campers to the driver named on the rental agreement.
• The guarantee applies to the following risks : Accidents, Stealing and fire, Natural disasters and physical protection of the driver and the passengers and also a civil liability.
• Standard excess of 1500€ (or 1800€ for the california) will be charged on collection of a Camper. In the event of any damage to either the vehicle or third party property.
• The vehicle is only insured for the period of the rent indicated on the rental

10.2. Assistance 24H / 24 – 7D / 7
24 hour Roadside Assistance is provided under the hire contract
It covers the assistance to the vehicle and to the persons transported in case of mechanic breakdown or of accident. It takes care of: the expenses of towing (at the level of 300 €); the costs of hotel + breakfast at the level of 46 euro/night/pers. (maximum 2 nights );and, if necessary, the expenses of repatriation of the vehicle and the persons transported up to the point of departure of the rent.
This assistance is valid in all the countries appearing on the green card of insurance and. It works 24 hours a day/7 days a week and is accessible to contact the supplier.

10.3. Exclusions from the insurance
The damages enumerated below are not covered by the insurance:
• Incorrect refueling (ex: putting petrol into diesel tank)
• Tires damaged or flat battery.
• The theft of a Origin Campervan will not be covered by insurance if the ignition keys are left in or on the vehicle whilst unoccupied and the hirer shall be held fully responsible for a replacement vehicle.

10.4. Obligation in case of incident
At the risk of being declined from the insurance, the tenant makes the commitment of:
• declaring to Origin campervans within 24 hours and to the authorities of police any accident, theft or fire, even partial;
• sending the report directly to the insurer within 72 hours following the accident, a copy of which being also sent to Origin Campervans;
• mentioning in his(her) statement the circumstances, date, place and the hour of the accident, name and address of witnesses, registration of the car of the third party, the name of his(her) insurance company and its policy number of insurance.
• joining to this statement any police report, expert's report, if established;
• discussing on no account the responsibility, or deal or compromise with third parties with regard to the accident;
• in case of theft, of attempt of theft and vandalism, the Tenant will have to make the statement to the local authorities of police or gendarmerie and within 48 hours and will have to deposit a complaint. The Tenant will have to pass on to Origin campervans the original of the complaint and keep a copy. He will have to give as soon as possible to  Origin campervans all the documents of the vehicle and the keys. The no-return of the keys of the vehicle will automatically cancel the theft warranty  and the invoicing of the totality of the value of the vehicle and expert's expenses.
In case of non compliance with these obligations, the Tenant would entirely be considered as responsible, Origin campervans reserving the right to prosecute against him/her.
The excess will be processed in the case of any accident, irrespective of who is at fault. Reimbursement of the excess will occur where a 3 rd party is deemed at fault and repair costs have been recovered.
All the expenses of assistance which could be engendered further to an incident liking of the responsibility of the customer will be completely at his expense. The expenses of towing relative to a battery unloaded by the customer will so be chargeable to this one.
In case of accident caused by the hirer during which the van is seriously damaged or immobilized for 5 days or more, Origin campers  reserves the right to end the rental contract with no compensation nor refund. The costs of repairs or bond are still to be paid.
In case of theft of the Vehicle or damages caused because of the Tenant, or in the absence of identified third party, the Tenant will have to indemnify Origin campervans at the level of the effectively undergone damage (estimate by a report of the repairs, market value of the vehicle, expenses of immobilization, set-up fees, etc.).

10.5. Destitution of guarantee
The Tenant will lose the profit of all the insurances or guarantees in case he does not respect one of the measures of the present terms and conditions, within the framework of a false statement in the rental agreement and\or in the accident report, attempt of fraud, severe  violation of the traffic rules or quite other liable fault committed deliberately, within the framework of a voluntary fact, suicide attempt, or to any illicit purposes. The non respect of conditions of this document will automatically lead to the cancellation of all forms of insurance and guarantees. The bond amount will no more be applicable and the hirer will be responsible for the whole damage in the conditions of his reliability. 

Article 11 - Servicing & Repairs
All breakdown or accident must be declared to Origin campervans with no delay. The normal mechanical usury is on Origin campervans’ charge.
All mechanical repairs coming from unusual usury or carelessness of hirer will be on hirer’s charge. Hirers will be fully accountable for, but not limited to the following: Engine overheating, running out of oil, running out of cooling water, flat vehicle battery, flat tires, incorrect selection of gears resulting in damage to the gearbox, incorrect fuel put into vehicle, getting the vehicle bogged.
In case the vehicle would be damaged or immobilized, the Tenant has for obligation to warn Origin campervans without any delay.
The repairs can be made only after written agreement and according to the directives of Origin campervans. They have to be the object of a settled invoice in Origin’s name. It's the same concerning the internal arrangement of the livable part ( heating, gas, water pump, etc.).In no circumstances the Tenant can demand damages for the delay, the cancellation of rent or immobilization in the case of repairs made in the course of rent.
In the event of an accident or of serious mechanical problem, the Tenant has the obligation to warn Origin campervans immediately and to return to his point of departure at the hour which will then be fixed to him(her) by Origin campervans according to the gravity of the accident or otherwise as soon as possible before the initially planned date of return, to allow Origin campervans to make the necessary repairs before the arrival of the following customer.

Article 12 - Violation of traffic laws and regulation
Driver(s) are personally liable for all legal penalties and fees pertaining to any traffic violation infringements under the current Road Traffic Legislation applicable in Europe. Fines are to be directly settled because, in defect, Origin campers will receive a notice of increased fine and in application of the article L121-2 of the Traffic rules, ORIGIN Campervans will communicate the address and details of the tenant to the Police court(s) . In case of reception of penalty, statements by Origin campervans , administrative 20-€ TTC expenses by fine will be charged to the Tenant.
The Company may retake Possession of the Vehicle without prior demand and at your expense if you breach this agreement, or if the Vehicle is illegally parked, used in violation of any law or is in the Company’s opinion apparently abandoned. If Possession is retaken, any unexpired part of the Hire Period will there upon be extinguished without any refund to you.

Article 13 - Cancellation by Origin campervans
Origin campervans reserves the right to cancel a reservation as follows:
• Named Driving License is not produced or valid in accordance with stated conditions.
• Failure to provide funds for the  bond
• Over occupancy of vehicle, maximum 3 occupants in Transporter, 4 people in the California
• Address on driving license does not match billing address. Additional proof of id is required.
• Hirers from outside France must provide a valid passeport and non EU resident must hold a international driving permit.

It falls to the Tenant to warn Origin campervans of any delay which he could have for the vehicle pick-up. Origin campervans can be on no account considered as responsible if it decides to make the campervan available without news from the Tenant within 24 hours. The Tenant can aspire on no account to any compensation if in case of late presentation without warning Origin campervans, no vehicle could be available.

If a delay in the rent must happen because of a mechanical problem or for quite other reason, and if no solution could be found, Origin campervans makes a commitment not to charge the lost days. If Origin campervans is in the obligation to cancel totally the booking, the deposit will be restored entirely to the tenant.

In no event, the Tenant can claim for damages for the delay in the delivery of a vehicle, for the cancellation of the rent or the immobilization in the case of repairs in the course of rent (flights, concert tickets).

Article 14 - Cancellation by the Tenant
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
In the event of a cancellation by the hirer the following charges shall be incurred:
- Less than 44 days before the pick-up date: 50% of total hire will be charged.
- More than 45 days before the pick-up date: all payment already made will be reimbursed entirely. (The initial deposit paid is non-refundable)

If the Tenant only wishes to shorten his rent, the days not used won't be paid off.
If the Tenant is late the pick-up day, this one cannot aspire to any reduction of the price of the rent.

Article 15 - Responsibility of Origin campervans
Origin campervans cannot be considered responsible for any loss or damage (indirect or unpredictable) resulting from the rent.Origin campervans can, on no account, be considered as responsible for any loss, damage or delay resulting from the loss or from the theft of the confirmation of booking sent by email to the customer and\or the use of this document by a third party.
Origin campervans cannot be considered responsible for any loss or damage of the personal vehicle parked within Origin’s car-park at 3 rue du Docteur Huart 59260 Hellemmes during the rental period.

Article 16 - Personal Information
By concluding a rental agreement with Origin campervans, the Tenant accepts that Origin campervans proceeds to the storage and IT processing of the data concerning him within the framework of the present terms and conditions, in the justifiable interest of Origin campervans, including in the statistical purposes, of banking checks and protection of its possessions. In case of violation on behalf of the Tenant of the present terms and conditions, the data concerning him can be revealed or communicated to third parties, in the necessary measure for any procedure of covering or to protect its possessions against any damages.
The Tenant has the right of access, rectification and\or deletion of the data concerning him. To exercise this right, he/she need to send a mail to Origin campervans- FRANCE.
In case of update of its data, Origin campervans will keep the information initially supplied during five years to prevent every risk of fraud or allow him (her) to conform to the regulations in force.

Article 17 - Legal notices - Announcement
The present terms and conditions of rent are subjected to the French law. 
Any disputes which could be born between Origin campervans and his(her) Tenants will be subjected to the exclusive competence of the French jurisdictions.

Do I get my money back if I want to cancel?
The initial deposit is non-refundable.
if you cancel 45 days or less 50% cancellation fees will apply

How can I pay?
The initial deposit can be only paid by Visa and master card. The balance payable can be paid by Mastercard, Visa, Eurocard.

What deposit is required when I collect my Origin Campervan?
Origin Campervans combines the Insurance Excess, Security Deposit and Cleaning Deposit into one deposit payment. This deposit is payable by credit card only on collection:
- Camper van returned to the agreed location, on the agreed date and time.
- Camper van returned with interior clean, and the fuel tank full.
- All items are returned at end of rental in clean and full working condition as per the "Departure Check list".

What does insurance cover?
Insurance is part of the cost of the rental and includes Fully Comprehensive Insurance.
All of our camper vans are also provided with 24 hour roadside assistance in across all Europe.

What is the minimum number of days that I need to hire an Origin Campervan?
There is a minimum of 3 days charged during low season. And a minimum of 7 days charged during high season.

What do we need to bring on the pick-up day?
When you come to collect your van, the driver has to bring a valid ID (passport), and his driving license. He must hold a European or international driving license for at least 2 years. No other license will be accepted.
Plus, the driver must present us a credit card on his name to pay the deposit.

What equipment is supplied for the camper van?
You will find all you need in the Origin Campervan: King size bed, fridge, portable gas stove (including recharges ), 20L water tank, sink, Cooking and heating utensils: electric hook up cable, camping table, 2 chairs.
You might want to bring bedding with you. (You can hire sheets and blankets in option).
All camper vans have CD/MP3/USB player so, don’t forget to bring along some tunes too.

Where can I park overnight with my camper van?
Almost everywhere.
The van’s height, under 2 m, allows you to park in area usually not accessible to the classic camping car (often near the beach areas..).
Although, locals laws apply and remember that you will be responsible for every fine you get. Check the signs.
You can park as well in all the camping grounds in France and Europe that offer excellent facilities for a minimal cost.

Which category of pricing will I be charged at the tolls?
Because of the vehicle’s height under 2 m, the camper van is considered as Class 1 category which applies to the cars.

How many people can travel in a Origin Campervan?
All our vans are 2/3 berths. Meaning that legally up to 3 people can seat at the front.
You can also squeeze 3 peoples in the king size bed. But to be honest, the 3rd one better be a small person.
One baby or child seat can be fitted to this vehicle

Is smoking allowed?
No, Smoking is strictly prohibited by law in France in rental vehicles.

What is the best time of year to visit France?
The main season is March to late October.
Clients wishing to book outside of these dates should be advised of the limited campsite facilities.
However, Southern France Mediterranean climate could be pleasant all year round.
July and August are the busiest months for visiting France.

Is the vehicle is equipped with A/C?
Yes, in the Driver’s cabin.

Will we be warm enough in winter?
You most certainly will. All our campers have insulation, heaters and warm winter duvets.

What about all the luggage I have?
Under the camper van seats, there is plenty of storage space. We do recommend you bringing soft bags rather than hard cases.
If you still can't fit everything in, we can store bags in a secure lockup at our depots free of charge.
You can also take with you your kite surf equipment and other sport gear...

Do you have left hand drive vans?
No, they are all right hand drive vehicles (as in every European countries except UK).

Do you have any automatic vehicles?
Not as yet, all our camper vans are manual gears.

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Origin Campervans Rental Terms for travel between 01-Jan-2013 and 31-Dec-2019

Principle of use
ORIGIN Campervans is registered in the company register of Roubaix/Tourcoing, the head office of which is located 239 Domaine de la vigne 59910 Bondues - FRANCE. All booking in particular through its websites are subjected to the present terms and conditions of rent.

Article 1 - Acceptance of the terms and conditions
The rental of a Origin campervans vehicle implicates acceptation, with no limit, of the general conditions defined here below. Origin campervans reserves the right to modify the present terms and conditions at any time without advance notice. In case of modification, the applicable conditions will remain those current on the day of the request of booking on the website. The Tenant declares to have acquainted with these terms and conditions of rent and accepts them without reserve.
The Tenant recognizes expressly that only Origin Campervans is able to rent the vehicle. and that any attempt of transfer or subletting of the vehicle by any person other than Origin campervans will be of no effect. The Tenant is authorized to use the vehicle only according the terms of the rental agreement and the present terms and conditions of rent.
The Customer is the signatory of the rental agreement.

Article 2 – Booking, Rates & Payment
The prices are quoted and charged in euro, inclusive all taxes (French VAT and the other applicable taxes if necessary). Origin campervans reserves the right to modify its prices at any time. The price of the campervan rented is firm and guaranteed and will not be modifiable any more by Origin campervans including in the case of a fluctuation in the foreign exchange rate. The Tenant cannot ask of modification of the price paid in case of promotional offers proposed by Origin Campervans.

Any later modification of a booking can entail a change of rate:
• It is possible to extend your rental as long as we have availability.
• It is possible to shorten your rental  until 21 days before the pick up day. Shortening a rental will be quoted as a new rental and will be calculated at the retail rate

The rate includes:
• Daily hire rate + options
• Unlimited Mileage for any rentals over 14 days (14 days or under: 300kms/day + 0,25€/km)
• Fully Comprehensive Insurance for Europe
• Full Breakdown & Roadside Assistance 24/7
This rate does not include:
• The fuel.
• The reparation fees for the damages caused by the hirer .
• The over takings of schedule pulling a penalty fixed by Origin campervans.
• The amount of 1500€ (or 1800€ for the california) deposit  kept by Origin campervans in the event of an accident or of damages in the vehicle with or without known third party.
• The amount of all fines and contraventions.

This rate does not include:
• The amount of any fines and contraventions.

Article 3 - Rental agreement
A rental agreement will be established between the Tenant and Origin Campervans on the pick-up day. The rent is personal, and is only possible on presentation of the confirmation of booking during the signature of the rental agreement.
The vehicle is supplied in roadworthy conditions, clean, with fuel and water tanks full, fitted with standard equipment. It shall be returned in the same state.
The vehicle state is detailed in the inventory made on departure date. The hirer commits to check it and write down, before departure, any damage or loss that would not appear on the document. The hirer is liable for any damage not marked on the inventory and responsible for anything that happens to the campervan whilst under his care.
In case of non restitution of standard equipment or optional equipment ,the Tenant will have to settle a sum corresponding at the expenses of restoration.
3 gas cartridges will be supplied on pick-up, the vehicle must be returned with the same number of full cartridges. Otherwise each cartridge missing will be charged 5€. The non full filling of fuel tank will be billed 1,50€/L. Finally, a 70 € cleaning fee will be charged against the deposit if the vehicle is not returned clean condition. The inside and the outside of the vehicle will have to be clean.

Article 4 - Deposit
The Tenant will have to leave the day of the departure a 1500€ deposit (or 1800€ for the california) by imprint of credit card (or cash) to cover both the insurance excess in the event of a collision or damages.
The deposit will be returned to the customer on drop off fay providing the vehicle has been returned in the same condition it was let out to the hirer.
In the event of an accident or of collision, the deposit will automatically be debited.
All the expenses engaged because of a repair of a damage  and not taken care by the insurance, will be charged to the customer and to be paid without any delay. The Tenant will be brought to complete the amount by every possible means if the amount of expenses is superior to the amount of the deposit.
Origin campervans reserves the right to increase the security deposit for specific events eg: festivals or rallies
The deposit cannot be used as a continuation of rent.

Article 5 - Hire period
"Hire Period" refers to the dates agreed in the Rental Agreement:
• Rental is charged on a calendar day basis
• Minimum rental is 3 days during from September to end of May
• Minimum rental is 7 days during from June to end of August.

Article 6 - Collection and return
• Pick up – By appointment from 9h30am – 15pm Monday-Friday from 8am – 15pm on Saturdayt. Allow 1 hour to complete the documentation, collection of deposit and demonstration of vehicle .
• Drop off – by appointment until 5pm Mon-Sat. Allow 1/2 hour to complete the return formalities. Vehicle will be handed over in a clean condition and in sound working order in accordance with the ‘Departure Checklist’. The vehicle will be returned only in Origin Campervans’ warehouse.There are no refunds for early returns.

The vehicle will stay under the whole responsibility of the Tenant till the hour of re-opening of Origin campervans. No extension of the renting period can be made without prior approval of Origin campervans. In case the hirer does not return the vehicle on agreed date, Origin campervans can undertake official procedures for vehicle stealing or confidence abuse.
Late Return must be notified immediately. Any delay within 2 hours before the appointment time will be charged 30€/hour.

Article 7 - Drivers related conditions
The Tenant proceeding to a rent with Origin campervans must hold a full driving for at least 2 years. The Tenant will have to present, at the signature of the rental agreement, an ID of current validity, his driving license of current validity and an international driving permit as well as a visa or mastercard to pay the deposit. And finally he shall supply his exact current address.  In case of no presentation of any of these papers, Origin campervans reserves the right not to rent the vehicle.  (no duplicate or copy will be accepted, original only) .Origin campervans also reserves the right not to rent the vehicle  if the Tenant is not able of proceeding to the payment of the deposit. In every case, Origin campervans cannot be considered responsible for this refusal of rent and will not grant any compensation.
A second driver can be subscribed on the rental agreement via a supplement of 5€ / day.
In case the Tenant sees his license removed during the rent, or in case his license invalidates, and if there is no second driver subscribed on the rental agreement, the Tenant will have to proceed to the repatriation of the vehicle at his own expenses and all the expenses which can be engaged in this frame will stay at his expenses. 

Article 8 - Territory Conditions
The campervan can circulate only in European countries. In case of non compliance with this territory, the Tenant cannot claim to the advantage of the guarantee damage or theft of the Insurance and will entirely be responsible for any damage, loss or theft.

Article 9 - Use of the vehicle
The rent of a campervan implies the respect of Origin campervans terms and conditions of rent. However, it is important to remind that:
• The tenant  must Drive  in a cautious, prudent and normal manner without being in a state of excessive tiredness
• It is forbidden to drive under the influence of alcohol or drugs  • The Tenant has to let drive the vehicle only by the drivers authorized on the rental agreement
• The vehicle shouldn’t be used in illicit purposes or others than those planned by the manufacturer, nor overloaded by transporting a passengers number upper to one indicated on the car registration papers, nor used for the paying transport of passengers;(maximum 3 persons in accordance with provision of seatbelts )
• The vehicle shouldn’t be left with the ignition key in or on  the vehicle while it is unoccupied (invalidates insurance)
• The vehicle shouldn’t be in contact with salt water
• The vehicle should be used on appropriate roads for the car traffic, without participation in competitions, rallies or quite other competition whatever nature it is, nor to give driving lessons;
• The vehicle shouldn’t be used to tow (or push) any vehicle or trailer
• Origin Campervans are a smoke free zone ; cooking in the campervan is at the hirer’s own risk.
• Pets are not allowed in the vehicle.
• The Tenant makes a commitment to use the adequate fuel, to verify the level of oil and the other liquids, to make necessary upgrades if necessary, to watch the temperature lights and to check tires pressure;
• The tenant must declare within 48H any accident  or damage.
• The vehicle should be locked, parked in secured areas when not in use, and the keys and vehicle documents of the vehicle must be kept in secured places. The Tenant also makes a commitment to remove and to keep in secured places any device such as GPS, car radio, etc., when the vehicle is parked ;
• The vehicle shouldn’t be used  to transport goods or objects forbidden by the legislation in force in the country or the countries where circulates the vehicle during the rent, not to transport luggage on the roof of the vehicle

Article 10 – Insurance

10.1. General conditions
Fully comprehensive insurance is provided by Origin Campers to the driver named on the rental agreement.
• The guarantee applies to the following risks : Accidents, Stealing and fire, Natural disasters and physical protection of the driver and the passengers and also a civil liability.
• Standard excess of 1500€ (or 1800€ for the california) will be charged on collection of a Camper. In the event of any damage to either the vehicle or third party property.
• The vehicle is only insured for the period of the rent indicated on the rental

10.2. Assistance 24H / 24 – 7D / 7
24 hour Roadside Assistance is provided under the hire contract
It covers the assistance to the vehicle and to the persons transported in case of mechanic breakdown or of accident. It takes care of: the expenses of towing (at the level of 300 €); the costs of hotel + breakfast at the level of 46 euro/night/pers. (maximum 2 nights );and, if necessary, the expenses of repatriation of the vehicle and the persons transported up to the point of departure of the rent.
This assistance is valid in all the countries appearing on the green card of insurance and. It works 24 hours a day/7 days a week and is accessible to contact the supplier.

10.3. Exclusions from the insurance
The damages enumerated below are not covered by the insurance:
• Incorrect refueling (ex: putting petrol into diesel tank)
• Tires damaged or flat battery.
• The theft of a Origin Campervan will not be covered by insurance if the ignition keys are left in or on the vehicle whilst unoccupied and the hirer shall be held fully responsible for a replacement vehicle.

10.4. Obligation in case of incident
At the risk of being declined from the insurance, the tenant makes the commitment of:
• declaring to Origin campervans within 24 hours and to the authorities of police any accident, theft or fire, even partial;
• sending the report directly to the insurer within 72 hours following the accident, a copy of which being also sent to Origin Campervans;
• mentioning in his(her) statement the circumstances, date, place and the hour of the accident, name and address of witnesses, registration of the car of the third party, the name of his(her) insurance company and its policy number of insurance.
• joining to this statement any police report, expert's report, if established;
• discussing on no account the responsibility, or deal or compromise with third parties with regard to the accident;
• in case of theft, of attempt of theft and vandalism, the Tenant will have to make the statement to the local authorities of police or gendarmerie and within 48 hours and will have to deposit a complaint. The Tenant will have to pass on to Origin campervans the original of the complaint and keep a copy. He will have to give as soon as possible to  Origin campervans all the documents of the vehicle and the keys. The no-return of the keys of the vehicle will automatically cancel the theft warranty  and the invoicing of the totality of the value of the vehicle and expert's expenses.
In case of non compliance with these obligations, the Tenant would entirely be considered as responsible, Origin campervans reserving the right to prosecute against him/her.
The excess will be processed in the case of any accident, irrespective of who is at fault. Reimbursement of the excess will occur where a 3 rd party is deemed at fault and repair costs have been recovered.
All the expenses of assistance which could be engendered further to an incident liking of the responsibility of the customer will be completely at his expense. The expenses of towing relative to a battery unloaded by the customer will so be chargeable to this one.
In case of accident caused by the hirer during which the van is seriously damaged or immobilized for 5 days or more, Origin campers  reserves the right to end the rental contract with no compensation nor refund. The costs of repairs or bond are still to be paid.
In case of theft of the Vehicle or damages caused because of the Tenant, or in the absence of identified third party, the Tenant will have to indemnify Origin campervans at the level of the effectively undergone damage (estimate by a report of the repairs, market value of the vehicle, expenses of immobilization, set-up fees, etc.).

10.5. Destitution of guarantee
The Tenant will lose the profit of all the insurances or guarantees in case he does not respect one of the measures of the present terms and conditions, within the framework of a false statement in the rental agreement and\or in the accident report, attempt of fraud, severe  violation of the traffic rules or quite other liable fault committed deliberately, within the framework of a voluntary fact, suicide attempt, or to any illicit purposes. The non respect of conditions of this document will automatically lead to the cancellation of all forms of insurance and guarantees. The bond amount will no more be applicable and the hirer will be responsible for the whole damage in the conditions of his reliability. 

Article 11 - Servicing & Repairs
All breakdown or accident must be declared to Origin campervans with no delay. The normal mechanical usury is on Origin campervans’ charge.
All mechanical repairs coming from unusual usury or carelessness of hirer will be on hirer’s charge. Hirers will be fully accountable for, but not limited to the following: Engine overheating, running out of oil, running out of cooling water, flat vehicle battery, flat tires, incorrect selection of gears resulting in damage to the gearbox, incorrect fuel put into vehicle, getting the vehicle bogged.
In case the vehicle would be damaged or immobilized, the Tenant has for obligation to warn Origin campervans without any delay.
The repairs can be made only after written agreement and according to the directives of Origin campervans. They have to be the object of a settled invoice in Origin’s name. It's the same concerning the internal arrangement of the livable part ( heating, gas, water pump, etc.).In no circumstances the Tenant can demand damages for the delay, the cancellation of rent or immobilization in the case of repairs made in the course of rent.
In the event of an accident or of serious mechanical problem, the Tenant has the obligation to warn Origin campervans immediately and to return to his point of departure at the hour which will then be fixed to him(her) by Origin campervans according to the gravity of the accident or otherwise as soon as possible before the initially planned date of return, to allow Origin campervans to make the necessary repairs before the arrival of the following customer.

Article 12 - Violation of traffic laws and regulation
Driver(s) are personally liable for all legal penalties and fees pertaining to any traffic violation infringements under the current Road Traffic Legislation applicable in Europe. Fines are to be directly settled because, in defect, Origin campers will receive a notice of increased fine and in application of the article L121-2 of the Traffic rules, ORIGIN Campervans will communicate the address and details of the tenant to the Police court(s) . In case of reception of penalty, statements by Origin campervans , administrative 20-€ TTC expenses by fine will be charged to the Tenant.
The Company may retake Possession of the Vehicle without prior demand and at your expense if you breach this agreement, or if the Vehicle is illegally parked, used in violation of any law or is in the Company’s opinion apparently abandoned. If Possession is retaken, any unexpired part of the Hire Period will there upon be extinguished without any refund to you.

Article 13 - Cancellation by Origin campervans
Origin campervans reserves the right to cancel a reservation as follows:
• Named Driving License is not produced or valid in accordance with stated conditions.
• Failure to provide funds for the  bond
• Over occupancy of vehicle, maximum 3 occupants in Transporter, 4 people in the California
• Address on driving license does not match billing address. Additional proof of id is required.
• Hirers from outside France must provide a valid passeport and non EU resident must hold a international driving permit.

It falls to the Tenant to warn Origin campervans of any delay which he could have for the vehicle pick-up. Origin campervans can be on no account considered as responsible if it decides to make the campervan available without news from the Tenant within 24 hours. The Tenant can aspire on no account to any compensation if in case of late presentation without warning Origin campervans, no vehicle could be available.

If a delay in the rent must happen because of a mechanical problem or for quite other reason, and if no solution could be found, Origin campervans makes a commitment not to charge the lost days. If Origin campervans is in the obligation to cancel totally the booking, the deposit will be restored entirely to the tenant.

In no event, the Tenant can claim for damages for the delay in the delivery of a vehicle, for the cancellation of the rent or the immobilization in the case of repairs in the course of rent (flights, concert tickets).

Article 14 - Cancellation by the Tenant
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
In the event of a cancellation by the hirer the following charges shall be incurred:
- Less than 44 days before the pick-up date: 50% of total hire will be charged.
- More than 45 days before the pick-up date: all payment already made will be reimbursed entirely. (The initial deposit paid is non-refundable)

If the Tenant only wishes to shorten his rent, the days not used won't be paid off.
If the Tenant is late the pick-up day, this one cannot aspire to any reduction of the price of the rent.

Article 15 - Responsibility of Origin campervans
Origin campervans cannot be considered responsible for any loss or damage (indirect or unpredictable) resulting from the rent.Origin campervans can, on no account, be considered as responsible for any loss, damage or delay resulting from the loss or from the theft of the confirmation of booking sent by email to the customer and\or the use of this document by a third party.
Origin campervans cannot be considered responsible for any loss or damage of the personal vehicle parked within Origin’s car-park at 3 rue du Docteur Huart 59260 Hellemmes during the rental period.

Article 16 - Personal Information
By concluding a rental agreement with Origin campervans, the Tenant accepts that Origin campervans proceeds to the storage and IT processing of the data concerning him within the framework of the present terms and conditions, in the justifiable interest of Origin campervans, including in the statistical purposes, of banking checks and protection of its possessions. In case of violation on behalf of the Tenant of the present terms and conditions, the data concerning him can be revealed or communicated to third parties, in the necessary measure for any procedure of covering or to protect its possessions against any damages.
The Tenant has the right of access, rectification and\or deletion of the data concerning him. To exercise this right, he/she need to send a mail to Origin campervans- FRANCE.
In case of update of its data, Origin campervans will keep the information initially supplied during five years to prevent every risk of fraud or allow him (her) to conform to the regulations in force.

Article 17 - Legal notices - Announcement
The present terms and conditions of rent are subjected to the French law. 
Any disputes which could be born between Origin campervans and his(her) Tenants will be subjected to the exclusive competence of the French jurisdictions.

Do I get my money back if I want to cancel?
The initial deposit is non-refundable.
if you cancel 45 days or less 50% cancellation fees will apply

How can I pay?
The initial deposit can be only paid by Visa and master card. The balance payable can be paid by Mastercard, Visa, Eurocard.

What deposit is required when I collect my Origin Campervan?
Origin Campervans combines the Insurance Excess, Security Deposit and Cleaning Deposit into one deposit payment. This deposit is payable by credit card only on collection:
- Camper van returned to the agreed location, on the agreed date and time.
- Camper van returned with interior clean, and the fuel tank full.
- All items are returned at end of rental in clean and full working condition as per the "Departure Check list".

What does insurance cover?
Insurance is part of the cost of the rental and includes Fully Comprehensive Insurance.
All of our camper vans are also provided with 24 hour roadside assistance in across all Europe.

What is the minimum number of days that I need to hire an Origin Campervan?
There is a minimum of 3 days charged during low season. And a minimum of 7 days charged during high season.

What do we need to bring on the pick-up day?
When you come to collect your van, the driver has to bring a valid ID (passport), and his driving license. He must hold a European or international driving license for at least 2 years. No other license will be accepted.
Plus, the driver must present us a credit card on his name to pay the deposit.

What equipment is supplied for the camper van?
You will find all you need in the Origin Campervan: King size bed, fridge, portable gas stove (including recharges ), 20L water tank, sink, Cooking and heating utensils: electric hook up cable, camping table, 2 chairs.
You might want to bring bedding with you. (You can hire sheets and blankets in option).
All camper vans have CD/MP3/USB player so, don’t forget to bring along some tunes too.

Where can I park overnight with my camper van?
Almost everywhere.
The van’s height, under 2 m, allows you to park in area usually not accessible to the classic camping car (often near the beach areas..).
Although, locals laws apply and remember that you will be responsible for every fine you get. Check the signs.
You can park as well in all the camping grounds in France and Europe that offer excellent facilities for a minimal cost.

Which category of pricing will I be charged at the tolls?
Because of the vehicle’s height under 2 m, the camper van is considered as Class 1 category which applies to the cars.

How many people can travel in a Origin Campervan?
All our vans are 2/3 berths. Meaning that legally up to 3 people can seat at the front.
You can also squeeze 3 peoples in the king size bed. But to be honest, the 3rd one better be a small person.
One baby or child seat can be fitted to this vehicle

Is smoking allowed?
No, Smoking is strictly prohibited by law in France in rental vehicles.

What is the best time of year to visit France?
The main season is March to late October.
Clients wishing to book outside of these dates should be advised of the limited campsite facilities.
However, Southern France Mediterranean climate could be pleasant all year round.
July and August are the busiest months for visiting France.

Is the vehicle is equipped with A/C?
Yes, in the Driver’s cabin.

Will we be warm enough in winter?
You most certainly will. All our campers have insulation, heaters and warm winter duvets.

What about all the luggage I have?
Under the camper van seats, there is plenty of storage space. We do recommend you bringing soft bags rather than hard cases.
If you still can't fit everything in, we can store bags in a secure lockup at our depots free of charge.
You can also take with you your kite surf equipment and other sport gear...

Do you have left hand drive vans?
No, they are all right hand drive vehicles (as in every European countries except UK).

Do you have any automatic vehicles?
Not as yet, all our camper vans are manual gears.

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Origin Campervans Insurance

Insurance

1. General conditions
Fully comprehensive insurance is provided by Origin Campers to the driver named on the rental agreement.
• The guarantee applies to the following risks : Accidents, Stealing and fire, Natural disasters and physical protection of the driver and the passengers and also a civil liability.
• Standard excess of 1500€ (or 1800€ for the california) will be charged on collection of a Camper. In the event of any damage to either the vehicle or third party property.
• The vehicle is only insured for the period of the rent indicated on the rental

2. Assistance 24H / 24 – 7D / 7
24 hour Roadside Assistance is provided under the hire contract
It covers the assistance to the vehicle and to the persons transported in case of mechanic breakdown or of accident. It takes care of: the expenses of towing (at the level of 300 €); the costs of hotel + breakfast at the level of 46 euro/night/pers. (maximum 2 nights );and, if necessary, the expenses of repatriation of the vehicle and the persons transported up to the point of departure of the rent.
This assistance is valid in all the countries appearing on the green card of insurance and. It works 24 hours a day/7 days a week and is accessible to contact the supplier.

3. Exclusions from the insurance
The damages enumerated below are not covered by the insurance:
• Incorrect refueling (ex: putting petrol into diesel tank)
• Tires damaged or flat battery.
• The theft of a Origin Campervan will not be covered by insurance if the ignition keys are left in or on the vehicle whilst unoccupied and the hirer shall be held fully responsible for a replacement vehicle.

4. Obligation in case of incident
At the risk of being declined from the insurance, the tenant makes the commitment of:
• declaring to Origin campervans within 24 hours and to the authorities of police any accident, theft or fire, even partial;
• sending the report directly to the insurer within 72 hours following the accident, a copy of which being also sent to Origin Campervans;
• mentioning in his(her) statement the circumstances, date, place and the hour of the accident, name and address of witnesses, registration of the car of the third party, the name of his(her) insurance company and its policy number of insurance.
• joining to this statement any police report, expert's report, if established;
• discussing on no account the responsibility, or deal or compromise with third parties with regard to the accident;
• in case of theft, of attempt of theft and vandalism, the Tenant will have to make the statement to the local authorities of police or gendarmerie and within 48 hours and will have to deposit a complaint. The Tenant will have to pass on to Origin campervans the original of the complaint and keep a copy. He will have to give as soon as possible to  Origin campervans all the documents of the vehicle and the keys. The no-return of the keys of the vehicle will automatically cancel the theft warranty  and the invoicing of the totality of the value of the vehicle and expert's expenses.
In case of non compliance with these obligations, the Tenant would entirely be considered as responsible, Origin campervans reserving the right to prosecute against him/her.
The excess will be processed in the case of any accident, irrespective of who is at fault. Reimbursement of the excess will occur where a 3 rd party is deemed at fault and repair costs have been recovered.
All the expenses of assistance which could be engendered further to an incident liking of the responsibility of the customer will be completely at his expense. The expenses of towing relative to a battery unloaded by the customer will so be chargeable to this one.
In case of accident caused by the hirer during which the van is seriously damaged or immobilized for 5 days or more, Origin campers  reserves the right to end the rental contract with no compensation nor refund. The costs of repairs or bond are still to be paid.
In case of theft of the Vehicle or damages caused because of the Tenant, or in the absence of identified third party, the Tenant will have to indemnify Origin campervans at the level of the effectively undergone damage (estimate by a report of the repairs, market value of the vehicle, expenses of immobilization, set-up fees, etc.).

5. Destitution of guarantee
The Tenant will lose the profit of all the insurances or guarantees in case he does not respect one of the measures of the present terms and conditions, within the framework of a false statement in the rental agreement and\or in the accident report, attempt of fraud, severe  violation of the traffic rules or quite other liable fault committed deliberately, within the framework of a voluntary fact, suicide attempt, or to any illicit purposes. The non respect of conditions of this document will automatically lead to the cancellation of all forms of insurance and guarantees. The bond amount will no more be applicable and the hirer will be responsible for the whole damage in the conditions of his reliability.
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