hertz motorhomes iceland - worldwide motorhome rental companies

hertz motorhomes iceland - motorhome rental worldwide

Hertz Motorhomes Iceland

We are the largest RV, motor home and camper rental in Iceland with over 60 vehicles. We have multilingual staff standing by ready to cater to travelers from round the world.

We have a range of vehicles for the budget traveler to the luxurious and comfortable Fiat Ducato’s...

If you prefer to travel in the Icelandic highland, a 4x4 camper is essential. Our hard side 4x4 campers are designed for 4 people but we recommend 3, in addition to our beautiful hard side 4x4 camper we offer a luxury version.

The luxury version is powered by the 6.0L cummings diesel engine, giving you a better mileage and more comfort.

We look forward to welcoming you to one of the most beautiful places in the world.
 



Hertz Motorhomes Iceland Rental Terms

Shuttle Service


Hertz offers shuttle service to all major hotels and guesthouses in Reykjavik, cars are not delivered to hotels. Each morning the shuttle will go on a specific route between 08:15 and 10:00. During that time we cannot pickup customers from hotels not listed. After 10:00 we offer shuttle service upon request.

Please note that the shuttle has to keep schedule so we cannot wait for customers that are not ready. If the customer misses the shuttle we can pick him up after 10:00 upon request. Please note that the shuttle will only pickup the driver and no luggage – If there is space in the shuttle we will of course take as many and much with us as possible.

This schedule runs from 1. June to 31. August.  During other months shuttle will pick up customers upon request.

 

The route from 1. June to 31. August.

           

Shuttle 1

 

Shuttle 2

Time:

Hotel:

 

 

Time:

Hotel:

 

08:05

Hótel Natura

Flugvallarvegur

 

 

 

 

08:15

Hilton Reykjavik Nordica

Suðurlandsbraut 2

 

08:15

Radisson SAS hotel Saga

Hagatorg

08:25

Park Inn Ísland Hótel

Ármúli 9

 

08:25

Hotel Reykjavik Centrum

Aðalstræti 16

08:30

Grand Hótel Reykjavík

Sigtún 38

 

08:30

Hotel Plaza

Aðalstræti 4

08:35

Hótel Cabin

Borgartún 32

 

08:35

Hótel Reykjavík Marina

Mýrargata 2

08:40

Björk Hótel

Brautarholt 22-24

 

08:40

Radisson SAS 1919 Hotel

Pósthússtræti 2

08:45

Hótel Klettur

Mjölnisholt 12-14

 

08:45

Hotel Borg

Pósthússtræti 11

09:00

Hótel Reykjavík (Best Western)

Rauðarárstígur 37

 

 

09:05

Hótel Frón

Laugavegur22a

09:05

Fosshótel Lind

Rauðarárstígur 18

 

09:15

Hótel Klöpp

Klapparstíg 26

09:15

Gistihús 101

Laugavegur 101

 

09:20

Reykjavík Backpackers

Laugarvegi 28

09:20

Fosshótel Baron

Barónsstígur 2-4

 

09:25

Hótel Þingholt

Þingholtsstræti 3

09:30

Kex Hostel

Skúlagata 26

 

09:35

Hótel Óðinsvé

Þórsgötu 1

09:40

Arnarhvoll

Ingólfsstræti 1

 

09:45

101 Hótel

Hverfisgötu 10

09:50

Hostel Laugadalur

Sundlaugarvegur 34

 

09:50

Gistihúsið Ísafold

Bárugata 11

                                                                                                                               

Methods of Payment – Guarantee

 

A valid creditcard in the main renter's name is required to reserve and rent the vehicle. For all rentals (also prepaid) an inprint of a credit card is required as a guarantee.

Acceptable credit cards are: American Express, MasterCard, Visa and Diners.

Please note:  Two credit cards must be presented at the time of rental for  Luxury vehicles.

At the time of rental, an authorization is obtained on the customer’s credit card based on the estimated rental charges. There must be sufficient credit on the card to cover all charges that may occur during the rental period such as fuel, damages, traffic and speed tickets, rental extensions etc.

Taxes

All rates are subject to Value Added Tax (VAT) at the rate of 24% and are included in all rates.

Should the tax change the rates will change accordingly.

Driving License

The driver must present a valid driving license held for a minimum of one year at the time of rental.

An International Driving Permit (IDP) / International Driving License (IDL) is also required if your national driving license is not in Roman script. This is required for translation purposes and may only be used in conjunction with a national driving license.

For vehicles 10 seates or more, the driver is responsible for having a valid driving license for those vehicle types.

Age Restrictions

The minimum age for rentals in Iceland is 23 for 4wd jeeps, vans and mini vans.  For all other vehicle types the minimum age is 20 years.

Driving Restrictions

Hertz 2wd vehicles are not allowed on roads marked “F” on official maps and on KJÖLUR (road nr. 35) , KALDIDALUR (road nr. 550) and on roads to Landmannalaugar. 

Please note that vehicle groups E (IWMN), P (IWAN) and K (HMMN) is not allowed on “F” roads but can be used on KJÖLUR (road nr. 35) and KALDIDALUR (road nr. 550) but is not recommended.

Should these restrictions be ignored all insurance, if accepted, shall be deemed null and void. The driver will be held fully responsible in case of accidents or damages and will bear all consequences, including the cost of transport and repair of the damaged vehicle,towing etc.

Special attention is drawn to article 10, section b of the rental terms and conditions witch states:

The renter is unauthorized:

“Driving on roads that are marked with an F on official maps, as well as driving the Landmannalaugar, Kjölur or Kaldidalur roads, except jeeps in the category 4WD (four-wheel drive vehicles) that Hertz agrees as appropriate for being driven on such roads. A breach of this Article authorizes Hertz to collect fees from the Renter according to the pricelist of Hertz at any given time. The aforementioned provision on fees does not affect the Renter’s liability regarding damage.”

For further information please read the rental terms and conditions.

Vehicles
The vehicles listed in pricelists are examples. Specific models within a vehicle class may vary in availability and features, such as passenger seating, luggage capacity etc.

Our Preventive program

We at Hertz Iceland are always trying to find more ways to inform our customers about what to be aware of when driving on Icelandic roads.  When picking up their cars, all customers get the brochure “How to drive in Iceland“. Also all our staff is well informed about the weather and road administration websites so they can inform our customers about weather and road conditions.

Please choose the appropriate vehicle

For driver safety we want to remind you to choose the appropriate vehicle for your journey, whether it is city or highland driving.  If you need assistance with choosing the right vehicle, don’t hesitate to contact us.  

Car Replacement
Please note that replacing a damaged vehicle is subject to availability and foreclosure of any damage cost. 

Terms and Conditions

The general Terms and Conditions assigned by Hertz at each time, is a part of this Rental qualifications and requirements.

Additional Services

Additional Driver / Operator

The person named on the reservation must be the main driver, present at time of rental and payer of any rental charges. Additional drivers can be added to the agreement subject to a daily fee for each additional driver.

For further information regarding driving license requirements for additional driver please refer to the section “Driving license“. For further information regarding minimum age requirements please refer to the section “Age Restrictions and Exceptions”.

Cancellation fees

Please note: The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
16 days prior to rental day, no cancellation fee is charged.
15-8 days prior to rental day, 30% of total reservation value is charged.
7-2 days prior to rental day, 50% of total reservation value is charged.
Less than 48 hours prior to rental day, 80% of total reservation value is charged.

Airport Service Charge

Airport Service Charge will apply to all rentals with pickup at Keflavík International airport.

Note: Airport Service Charge is a tax applied by the airport terminal and can change without prior notice.

One-Way Rentals

One way rentals are those whereby the customer picks up the rental vehicle in one location and returns the vehicle to another. One-Way rentals are subject to availability and location. Please find one-way fees enclosed.

 Returning the vehicle

Vehicles are to be returned to a Hertz rental location agreed upon in the rental agreement and during opening hours. If failed to do so Hertz will charge a service fee.  Drop off can be done at other locations in agreement with Hertz staff and is subject to agreed cost at any given time.   Return at a location not preapproved by Hertz Iceland is subject to towing cost.

Cleaning

For vehicles that are returned extremely dirty or if someone has smoked in the vehicle the renter will have to pay a cleaning fee:

Insurances

The rental fee includes the mandatory vehicle insurance, i.e. liability insurance and accident insurance for the driver and the owner (Third Party Liability).

If the Renter chooses to rely on his credit card for cover, we strongly recommend that the Renter fully understands the terms and conditions of any cover provided by the credit card company before declining any of Hertz optional services.

The Renter’s own risk (also termed as “deductible”, i.e., the amount that must be paid out of pocket by the Renter for covered losses before an insurance company pays a claim) with regard to damage to the vehicle amounts up to the full value of the vehicle.

Third Party Liability

Third-party liability insurance and accident insurance for owner and driver will consist of the amount stipulated by Icelandic law at any given time.

Collision Damage Waiver ( CDW )

This option limits the Renters financial liability for damage to the Hertz vehicle, its parts and accessories, except theft, attempted theft or vandalism, provided the vehicle is used in accordance with the terms and conditions of the rental agreement.
If CDW is declined, Renter will be responsible for damage up to the full value of the vehicle.

CDW Non-Waivable Excess: All rentals are subject to a non-waivable excess (N.W), depending on the vehicle group rented, for which the Renter are responsible in the event of damage to the Hertz vehicle during the rental.

Super Collision Damage Waiver ( SCDW )

The purchase of SCDW in addition to CDW reduces the non-waivable amount of the CDW.  Note the purchase of SCDW does not lower the non-waivable excess for any other insurance than CDW.

Collision Damage Waiver ( CDW ) &
Super Collision Damage Waiver ( SCDW ):

The amounts of N.W fees vary, depending on how high the amount of damage they apply to. In respect of N.W fees and to which damage amounts such payments apply, a reference is made to the damage pricelist of Hertz at any given time.

The payment of an N.W fee does not reduce the Renter’s N.W because of damage to the vehicle in instances listed in full detail in the rental terms and conditions.

 

We would like to recommend that you tell your customers about the 3 main things that are never covered by any insurance:

  • Damages caused by driving off road or in water/river
  • Damages to tires and underbody of the vehicle.

 

Damages caused by sandstorm or ash blowing against the vehicle is not covered unless the SAAP insurance is accepted.

Damages to front window and headlights is not cover unless the WSP insurance is accepted.

Theft Protection (TP)
This option limits the Renters financial liability for loss or theft of the Hertz vehicle, its parts and accessories, provided the vehicle is used in accordance with the terms and conditions of the rental agreement.

If TP is declined, the Renter will be responsible for the cost of repairing or replacing the Hertz vehicle lost or damaged, following theft, attempted theft or vandalism up to the full value of the vehicle.

TP non-waivable excess (N.W).
All rentals are subject to a non-waivable excess fee (N.W), depending on the vehicle rented, for which you are responsible in case of loss or theft of the Hertz vehicle during the rental.

Windshield Protection (WSP)

This option will eliminate the Renters financial liability for damages, caused by gravel, on the front window and headlights.  Please note that this insurance does not cover sand- or ash storm damages.

Sand and Ash Protection (SAAP)

This option limits the Renters financial liability for damages caused by ash, sand or other earth materials being blown against the vehicle.

SAAP non-waivable excess (N.W).
When getting the SAAP, the same non-waivable rules  will apply as if those insurances are bought separately.

NEW – Insurance Packages

Available at location, pay on the spot option only, customers can by an insurance package that includes all the insurances offered by Hertz Iceland.  These packages will deduct 30% off the insurance price.

Damage Car Transport
The renter will always have to cover the cost for transporting the damaged vehicle. Please note that replacing a damaged vehicle is subject to availability and foreclosure of any damage cost. 

Additional Equipment
Additional equipment is subjected to availability, but can be reserved in advance.

Child Seats
Hertz offers infant seats, child seats and boosters.

If the seat/booster is damaged or not returned, the renter will be charged for the full value of the seat/booster.

Luggage Trailers
Trailers are available on request for certain car groups, please refer to the fleet manual.

Luggage Roof Box
Luggage Roof Box are available on request for certain car groups, please refer to the fleet manual.

Roof Rack / Ski rack
Roof Racks / Ski racks are available on request for certain car groups, please refer to the fleet manual.

Global Positioning System (GPS)

The Global Positioning system lets you drive with confidence and makes it easy to find your way to all points of interest. Should you miss a turn the navigation system will quickly recalculate a new route to your destination. The controls and menu are simple and clear, you’ll learn it in minutes.  Make the most of your trip, using a navigation system and no fumbling around with maps.

Microphone for Travel Guides

Microphone to plug into the speaker system of the vehicle is available upon request.  This can be plugged into the following vehicle types:  LVMN(Q), SVMN(J), FVAR(W) and OVMN(W4).

Iceland Road Atlas – Your complete guide to Iceland
Your Key to Iceland in one handy volume. Here you have Iceland’s entire road system plus its geography, culture and history. Key locations and the distances between them are listed at the top and bottom of each map. Symbols indicate the various services available in the area. Each map is accompanied by interesting information on the history and natural features of the area.

4G Mifi Mobile Router
With Síminn’s 4G mobile Router you have access to a high-speed Internet connection around the country.  You can connect up to 10 devices to the router simultaneously.  2 GB of data included – you can top-up online through Síminn’s top-up website.

GSM Mobile phone with Credit

Get Icelandic SIM Card Prepaid – it‘s cheaper.   At our rental locations you can buy a starter package which includes a mobile phone and a ISK 1000 credit.  This way you pay local calls at local cost, get cheaper international calls and access to the largest mobile network in Iceland.  And the mobile phone is yours to keep.

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Hertz Motorhomes Iceland Rental Terms for travel between 01-Nov-2017 and 30-Dec-2019

Shuttle Service


Hertz offers shuttle service to all major hotels and guesthouses in Reykjavik, cars are not delivered to hotels. Each morning the shuttle will go on a specific route between 08:15 and 10:00. During that time we cannot pickup customers from hotels not listed. After 10:00 we offer shuttle service upon request.

Please note that the shuttle has to keep schedule so we cannot wait for customers that are not ready. If the customer misses the shuttle we can pick him up after 10:00 upon request. Please note that the shuttle will only pickup the driver and no luggage – If there is space in the shuttle we will of course take as many and much with us as possible.

This schedule runs from 1. June to 31. August.  During other months shuttle will pick up customers upon request.

 

The route from 1. June to 31. August.

           

Shuttle 1

 

Shuttle 2

Time:

Hotel:

 

 

Time:

Hotel:

 

08:05

Hótel Natura

Flugvallarvegur

 

 

 

 

08:15

Hilton Reykjavik Nordica

Suðurlandsbraut 2

 

08:15

Radisson SAS hotel Saga

Hagatorg

08:25

Park Inn Ísland Hótel

Ármúli 9

 

08:25

Hotel Reykjavik Centrum

Aðalstræti 16

08:30

Grand Hótel Reykjavík

Sigtún 38

 

08:30

Hotel Plaza

Aðalstræti 4

08:35

Hótel Cabin

Borgartún 32

 

08:35

Hótel Reykjavík Marina

Mýrargata 2

08:40

Björk Hótel

Brautarholt 22-24

 

08:40

Radisson SAS 1919 Hotel

Pósthússtræti 2

08:45

Hótel Klettur

Mjölnisholt 12-14

 

08:45

Hotel Borg

Pósthússtræti 11

09:00

Hótel Reykjavík (Best Western)

Rauðarárstígur 37

 

 

09:05

Hótel Frón

Laugavegur22a

09:05

Fosshótel Lind

Rauðarárstígur 18

 

09:15

Hótel Klöpp

Klapparstíg 26

09:15

Gistihús 101

Laugavegur 101

 

09:20

Reykjavík Backpackers

Laugarvegi 28

09:20

Fosshótel Baron

Barónsstígur 2-4

 

09:25

Hótel Þingholt

Þingholtsstræti 3

09:30

Kex Hostel

Skúlagata 26

 

09:35

Hótel Óðinsvé

Þórsgötu 1

09:40

Arnarhvoll

Ingólfsstræti 1

 

09:45

101 Hótel

Hverfisgötu 10

09:50

Hostel Laugadalur

Sundlaugarvegur 34

 

09:50

Gistihúsið Ísafold

Bárugata 11

                                                                                                                               

Methods of Payment – Guarantee

 

A valid creditcard in the main renter's name is required to reserve and rent the vehicle. For all rentals (also prepaid) an inprint of a credit card is required as a guarantee.

Acceptable credit cards are: American Express, MasterCard, Visa and Diners.

Please note:  Two credit cards must be presented at the time of rental for  Luxury vehicles.

At the time of rental, an authorization is obtained on the customer’s credit card based on the estimated rental charges. There must be sufficient credit on the card to cover all charges that may occur during the rental period such as fuel, damages, traffic and speed tickets, rental extensions etc.

Taxes

All rates are subject to Value Added Tax (VAT) at the rate of 24% and are included in all rates.

Should the tax change the rates will change accordingly.

Driving License

The driver must present a valid driving license held for a minimum of one year at the time of rental.

An International Driving Permit (IDP) / International Driving License (IDL) is also required if your national driving license is not in Roman script. This is required for translation purposes and may only be used in conjunction with a national driving license.

For vehicles 10 seates or more, the driver is responsible for having a valid driving license for those vehicle types.

Age Restrictions

The minimum age for rentals in Iceland is 23 for 4wd jeeps, vans and mini vans.  For all other vehicle types the minimum age is 20 years.

Driving Restrictions

Hertz 2wd vehicles are not allowed on roads marked “F” on official maps and on KJÖLUR (road nr. 35) , KALDIDALUR (road nr. 550) and on roads to Landmannalaugar. 

Please note that vehicle groups E (IWMN), P (IWAN) and K (HMMN) is not allowed on “F” roads but can be used on KJÖLUR (road nr. 35) and KALDIDALUR (road nr. 550) but is not recommended.

Should these restrictions be ignored all insurance, if accepted, shall be deemed null and void. The driver will be held fully responsible in case of accidents or damages and will bear all consequences, including the cost of transport and repair of the damaged vehicle,towing etc.

Special attention is drawn to article 10, section b of the rental terms and conditions witch states:

The renter is unauthorized:

“Driving on roads that are marked with an F on official maps, as well as driving the Landmannalaugar, Kjölur or Kaldidalur roads, except jeeps in the category 4WD (four-wheel drive vehicles) that Hertz agrees as appropriate for being driven on such roads. A breach of this Article authorizes Hertz to collect fees from the Renter according to the pricelist of Hertz at any given time. The aforementioned provision on fees does not affect the Renter’s liability regarding damage.”

For further information please read the rental terms and conditions.

Vehicles
The vehicles listed in pricelists are examples. Specific models within a vehicle class may vary in availability and features, such as passenger seating, luggage capacity etc.

Our Preventive program

We at Hertz Iceland are always trying to find more ways to inform our customers about what to be aware of when driving on Icelandic roads.  When picking up their cars, all customers get the brochure “How to drive in Iceland“. Also all our staff is well informed about the weather and road administration websites so they can inform our customers about weather and road conditions.

Please choose the appropriate vehicle

For driver safety we want to remind you to choose the appropriate vehicle for your journey, whether it is city or highland driving.  If you need assistance with choosing the right vehicle, don’t hesitate to contact us.  

Car Replacement
Please note that replacing a damaged vehicle is subject to availability and foreclosure of any damage cost. 

Terms and Conditions

The general Terms and Conditions assigned by Hertz at each time, is a part of this Rental qualifications and requirements.

Additional Services

Additional Driver / Operator

The person named on the reservation must be the main driver, present at time of rental and payer of any rental charges. Additional drivers can be added to the agreement subject to a daily fee for each additional driver.

For further information regarding driving license requirements for additional driver please refer to the section “Driving license“. For further information regarding minimum age requirements please refer to the section “Age Restrictions and Exceptions”.

Cancellation fees

Please note: The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
16 days prior to rental day, no cancellation fee is charged.
15-8 days prior to rental day, 30% of total reservation value is charged.
7-2 days prior to rental day, 50% of total reservation value is charged.
Less than 48 hours prior to rental day, 80% of total reservation value is charged.

Airport Service Charge

Airport Service Charge will apply to all rentals with pickup at Keflavík International airport.

Note: Airport Service Charge is a tax applied by the airport terminal and can change without prior notice.

One-Way Rentals

One way rentals are those whereby the customer picks up the rental vehicle in one location and returns the vehicle to another. One-Way rentals are subject to availability and location. Please find one-way fees enclosed.

 Returning the vehicle

Vehicles are to be returned to a Hertz rental location agreed upon in the rental agreement and during opening hours. If failed to do so Hertz will charge a service fee.  Drop off can be done at other locations in agreement with Hertz staff and is subject to agreed cost at any given time.   Return at a location not preapproved by Hertz Iceland is subject to towing cost.

Cleaning

For vehicles that are returned extremely dirty or if someone has smoked in the vehicle the renter will have to pay a cleaning fee:

Insurances

The rental fee includes the mandatory vehicle insurance, i.e. liability insurance and accident insurance for the driver and the owner (Third Party Liability).

If the Renter chooses to rely on his credit card for cover, we strongly recommend that the Renter fully understands the terms and conditions of any cover provided by the credit card company before declining any of Hertz optional services.

The Renter’s own risk (also termed as “deductible”, i.e., the amount that must be paid out of pocket by the Renter for covered losses before an insurance company pays a claim) with regard to damage to the vehicle amounts up to the full value of the vehicle.

Third Party Liability

Third-party liability insurance and accident insurance for owner and driver will consist of the amount stipulated by Icelandic law at any given time.

Collision Damage Waiver ( CDW )

This option limits the Renters financial liability for damage to the Hertz vehicle, its parts and accessories, except theft, attempted theft or vandalism, provided the vehicle is used in accordance with the terms and conditions of the rental agreement.
If CDW is declined, Renter will be responsible for damage up to the full value of the vehicle.

CDW Non-Waivable Excess: All rentals are subject to a non-waivable excess (N.W), depending on the vehicle group rented, for which the Renter are responsible in the event of damage to the Hertz vehicle during the rental.

Super Collision Damage Waiver ( SCDW )

The purchase of SCDW in addition to CDW reduces the non-waivable amount of the CDW.  Note the purchase of SCDW does not lower the non-waivable excess for any other insurance than CDW.

Collision Damage Waiver ( CDW ) &
Super Collision Damage Waiver ( SCDW ):

The amounts of N.W fees vary, depending on how high the amount of damage they apply to. In respect of N.W fees and to which damage amounts such payments apply, a reference is made to the damage pricelist of Hertz at any given time.

The payment of an N.W fee does not reduce the Renter’s N.W because of damage to the vehicle in instances listed in full detail in the rental terms and conditions.

 

We would like to recommend that you tell your customers about the 3 main things that are never covered by any insurance:

  • Damages caused by driving off road or in water/river
  • Damages to tires and underbody of the vehicle.

 

Damages caused by sandstorm or ash blowing against the vehicle is not covered unless the SAAP insurance is accepted.

Damages to front window and headlights is not cover unless the WSP insurance is accepted.

Theft Protection (TP)
This option limits the Renters financial liability for loss or theft of the Hertz vehicle, its parts and accessories, provided the vehicle is used in accordance with the terms and conditions of the rental agreement.

If TP is declined, the Renter will be responsible for the cost of repairing or replacing the Hertz vehicle lost or damaged, following theft, attempted theft or vandalism up to the full value of the vehicle.

TP non-waivable excess (N.W).
All rentals are subject to a non-waivable excess fee (N.W), depending on the vehicle rented, for which you are responsible in case of loss or theft of the Hertz vehicle during the rental.

Windshield Protection (WSP)

This option will eliminate the Renters financial liability for damages, caused by gravel, on the front window and headlights.  Please note that this insurance does not cover sand- or ash storm damages.

Sand and Ash Protection (SAAP)

This option limits the Renters financial liability for damages caused by ash, sand or other earth materials being blown against the vehicle.

SAAP non-waivable excess (N.W).
When getting the SAAP, the same non-waivable rules  will apply as if those insurances are bought separately.

NEW – Insurance Packages

Available at location, pay on the spot option only, customers can by an insurance package that includes all the insurances offered by Hertz Iceland.  These packages will deduct 30% off the insurance price.

Damage Car Transport
The renter will always have to cover the cost for transporting the damaged vehicle. Please note that replacing a damaged vehicle is subject to availability and foreclosure of any damage cost. 

Additional Equipment
Additional equipment is subjected to availability, but can be reserved in advance.

Child Seats
Hertz offers infant seats, child seats and boosters.

If the seat/booster is damaged or not returned, the renter will be charged for the full value of the seat/booster.

Luggage Trailers
Trailers are available on request for certain car groups, please refer to the fleet manual.

Luggage Roof Box
Luggage Roof Box are available on request for certain car groups, please refer to the fleet manual.

Roof Rack / Ski rack
Roof Racks / Ski racks are available on request for certain car groups, please refer to the fleet manual.

Global Positioning System (GPS)

The Global Positioning system lets you drive with confidence and makes it easy to find your way to all points of interest. Should you miss a turn the navigation system will quickly recalculate a new route to your destination. The controls and menu are simple and clear, you’ll learn it in minutes.  Make the most of your trip, using a navigation system and no fumbling around with maps.

Microphone for Travel Guides

Microphone to plug into the speaker system of the vehicle is available upon request.  This can be plugged into the following vehicle types:  LVMN(Q), SVMN(J), FVAR(W) and OVMN(W4).

Iceland Road Atlas – Your complete guide to Iceland
Your Key to Iceland in one handy volume. Here you have Iceland’s entire road system plus its geography, culture and history. Key locations and the distances between them are listed at the top and bottom of each map. Symbols indicate the various services available in the area. Each map is accompanied by interesting information on the history and natural features of the area.

4G Mifi Mobile Router
With Síminn’s 4G mobile Router you have access to a high-speed Internet connection around the country.  You can connect up to 10 devices to the router simultaneously.  2 GB of data included – you can top-up online through Síminn’s top-up website.

GSM Mobile phone with Credit

Get Icelandic SIM Card Prepaid – it‘s cheaper.   At our rental locations you can buy a starter package which includes a mobile phone and a ISK 1000 credit.  This way you pay local calls at local cost, get cheaper international calls and access to the largest mobile network in Iceland.  And the mobile phone is yours to keep.

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Hertz Motorhomes Iceland Insurance

Insurances

Third Party Liability
Third-party liability insurance and accident insurance for owner and driver consists of the amount stipulated by Icelandic law at any given time. The renter’s own risk (also termed as “deductible”, i.e. the amount that the renter has to cover himself towards the damage) with regard to damage to the vehicle amounts up to the full value of the vehicle.

Collision Damage Waiver
1. CDW
Camper Iceland includes a basic CDW in the rental rate of all vehicle types. The self risk of the included CDW is 2800 € per incident.

2. Third Party CDW / Insurances
Camper Iceland does not recognize, advise or sell any third party insurance. We strongly recommend that you fully understands the terms and conditions of any cover provided by such a third party provider before declining any of our services.

3. CDW Details
The CDW covers only the specific vehicle of Camper Iceland that you have rented but not other vehicles or buildings that our vehicle may have damaged dring the rental period. Damages caused to other vehicles, buildings or any other thing are subject to a 250€ fee per incident but do not exclude any further cost.

The CDW does NOT cover:
1. Intentional damage or damage owing to gross negligence by the driver;
2. Damages to the interior of the vehicle, including its equipment;
3. Damage resulting due to neglect of the traffic law f.e the driver being under the influence of alcohol, stimulants or sedatives, or otherwise incapable of controlling the vehicle in a secure manner;
4. Damage owing to racing or test driving; damage owing to war, revolution, civil unrest or rioting; damage inflicted by animals; holes burned into seats, carpets or mats; damage affecting only wheels, tires, suspension, batteries, glass and plexi glass.
5. Windscreens (only CDW Super), radio receivers or loss by theft of parts of the vehicle and damage resulting there from;
6. Damage caused by driving on rough road, such as damage to the Camper (4×4 models), it’s installation (chains), the vehicle’sTransmission, drive, steering equipment, breaks or other components in or attached to the chassis; damage to the chassis resulting from the vehicle bottoming on rough roads as a result of ridges left by road graders; stones lodged in the road surface or at the edge of the roadway. The same applies to damage from stones being thrown up and striking the underside of the vehicle during driving,
7. Damage resulting from driving in places where the vehicle is not permitted to be driven, such as tracks, rough trails, in snowdrifts, on ice, across UN-bridged rivers or streams, on beaches, on causeways accessible only at low tide or in other off-road areas. However, compensation will be paid for damage resulting from the driver being forced to leave the roadway, e.g. for roadside repairs.
8. Damage to 2WD vehicles that occur during driving on roads marked F on official maps;
9. Damage caused by sand, gravel, ash, pumice, or other earth material being blown onto the vehicle;
10. Water damage to the vehicle; also damage caused by sea spray/seawater if the vehicle is transported by sea;
11. If the vehicle is driven with a unsuitable or invalid drivers license.

Self Risk

  BASIC PLUS PREMIUM SUPER
Liability 30'000 30'000 30'000 30'000
KASKO X X X X
Interior   X X X
Sand & Ash     X X
Windshield     60'000 30'000
Gravel Protect   X X X
X = SELF RISK 2800 EUR

Liability
F.e. If you hit another car by accident within the conditions of the rental agreement. The self risk of such an accident will be 200 € per incident. If you get hit by another car and it’s not your fault (determined by the insurance company) you will not have to pay any self risk. The other vehicles insurance would in such a case cover your vehicle.
KASKO
If you damage the vehicle or hit another car damaging the own vehicle as well the KASKO can lower the self risk tremendously. If this option is not chosen you will have to pay up to the full value of the vehicle.
Interior
If the interior of the vehicle get’s damaged f.e. tables, doors, handles, stoves, radio etc.
Sand and ash
It covers damages caused by sand (f.e. sand storms) and ash.
Windshield
A common damage in Iceland is a broken windshield. A damaged windshield can cost 1200 EUR. By choosing the right CDW you can lower the self risk. Gravel Protection
Also a common damage is a small crack in the paint caused by gravel (small stones).

ALL DAMAGES ARE HANDLED PER INCIDENT, RATE APPLIES PER INCIDENT
EUR RATES APPLY, ISK RATES ARE FOR ON SPOT SALES ONLY
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