happy campers za - worldwide motorhome rental companies

happy campers za - motorhome rental worldwide

Happy Campers ZA



Happy Campers ZA Rental Terms

TERMS
Please read terms and conditions carefully before booking a camper van.

Age and driving license:

1) The Renter/driver of a passenger car or a jeep has to be at least 21 years old and driver license held for at least one year.

2) The Renter/driver of a bigger vehicles which according to law at any given time requires extended driver licence shall present appropriate licence at the start of rental.

Method of payment:

1) A credit card imprint will be taken at the start of all rentals for security/insurance reasons, even when a voucher covers the cost of the rental.This credit card imprint may be used to pay all extra charges, including extra km, extra insurance, parking tickets, damages, tank refill or any cost due to the use of the rented vehicle. No confirmation fee is due at booking. At pickup, the full payment can be paid via credit or debit card. Most primary credit cards are excepted, including VISA, MasterCard, Amex, and others.

Obligations of the Renter:

1) The Renter agrees to the provisions of this Rental Agreement and has received a copy hereof.

2) The Renter shall return the vehicle:

a. together with all accessories (including tires and tools) in the same condition as they were received by the Renter, except for normal wear and tear owing to use;

b. on the date specified under the terms of this Agreement, unless otherwise agreed at a later time;

c. to the premises of the Lessor, unless otherwise agreed;

d. with a full tank of fuel. If the vehicle is not returned with a full tank of fuel, the Lessor may charge the Renter for the amount of fuel needed to fill the fuel tank under the terms of the tariff of the Lessor.

3) The Renter shall pay for fuel and other costs needed to operate the vehicle during the period that the Renter is responsible for the vehicle. Within the meaning of this Agreement, this rental period does not expire until the Lessor has registered the vehicle as received in his system, to which registration of receipt can only be performed during the office hours of the Lessor.

4) If the Renter fails to return the vehicle at the time agreed in this Agreement, or fails to declare his intention to extend the rental period, the Lessor or the police may repossess the vehicle without further notice and at the cost of the Renter. Extended rental is subject to the approval of the Lessor. If the Renter returns the vehicle 1 hour or more after expiry of the Agreement, the Lessor may demand up to a 24-hours’ rental charge under the terms hereof. For each day begun thereafter, the Lessor may levy charges pursuant to his tariff.
5. The vehicle shall be handled and driven carefully. Only those registered as authorised drivers on the front page of this Agreement are permitted to drive the vehicle. The Renter is liable for all damages resulting from use of the vehicle that will not be compensated for by the Lessor’s insurance company.

6. The Renter may not engage in the following activities:

a. off-road driving, such as on tracks and rough trails, beaches, etc.;

b. driving on roads marked unpaved & to avoid any informal settlements such as Mitchell’s Plain, Gugulethu, Khayelitsha & Nyanga. In the event of violation of the provisions of this sub-paragraph, the Lessor may impose a fine in the amount of the non-deductible liability of the Renter under the tariff of the Lessor at each time. The above provision on fines does not affect the liability of the Renter to pay for damages;

c. driving under the influence of any intoxicant;

d. driving in or across rivers or any kind of water course.

e. Use of the vehicle that contravenes South African law or the provisions thereof;

f. Driving in snowdrifts and ice.

g. Driving on roads clearly designated by signs indicating potholes or roadworks

7. In the event of a collision or accident, the Renter shall immediately notify the appropriate police authorities as well as the Lessor of the incident, and the Renter shall not leave the scene before the police have arrived. The Renter shall immediately fill out damage reports if damage occurs. If the Renter fails to report damage he will be fully liable for it.
8. If the Lessor needs to collect the vehicle, or have it collected, owing to a collision or an accident, the Renter will bear all costs thereof pursuant to the tariff of the Lessor at each time.

9. The number of kilometers (km) that the vehicle is driven during the term hereof is determined by reading a normal odometer supplied with the vehicle by the manufacturer. The Renter shall notify the Lessor as soon as possible if the odometer is out of order or stops functioning during the rental period. The number of kilometers driven by the renter for the duration of the rental contract is limited to 500 km per day. For every kilometer that surpasses the 500 km daily limit, a ZAR 4.- per kilometer charge will apply & will be collected at drop-off of the campervan or the end of the rental contract.

10. The Renter agrees to pay the Lessor upon request:

a. a deposit amounting to the estimated cost of renting the vehicle;

b. all costs sustained by the Lessor from having to bring the vehicle back to its premises owing to it being left unattended without regard to the condition of the vehicle, roads or weather.
11. The Renter may not have repairs performed or modify the vehicle or its accessories, or permit any pledge of the vehicle as security without the prior consent of the Lessor

12. The Renter is liable for all parking meter fines and fines for violations of traffic law

13. The Renter may not use the vehicle to transport passengers against payment, lend it or sublease it.

Obligations of the Lessor:

14. The Lessor undertakes to do his utmost to deliver the vehicle at the agreed time and to ensure that it meets the requirements made upon it.

15. In the event that the vehicle malfunctions owing to wear or other reasons for which the Renter is not responsible, the Lessor shall supply the Renter with another vehicle as soon as possible or ensure that a repair is completed as soon as possible, at the location specified by the Renter. The above does not affect the payment of the rent or any other charges payable by the Renter hereunder. The Lessor pays no damages in cases such as hereinabove provided, neither for accommodation nor other reasons.

16. The Lessor shall acquaint the Renter with the subject matter of this Agreement, in particular the obligations undertaken by the Renter upon signature hereof.

17. The Lessor shall make every effort to inform foreign & local Renters about South African traffic rules, traffic signs and rules regarding the prohibition of off-road driving. In addition, the Lessor shall draw particular attention to the dangers posed by animals & potholes on roads.

18. If the Lessor wishes to limit the use of the vehicle with regard to its equipment and/or condition, such limits shall be established in writing upon signature hereof.

19. The Lessor undertakes to hold professional indemnity insurance at all times.

20. The Lessor shall not be responsible for the disappearance of or damage to items that the Renter or any other party stores or transports in the vehicle.

Insurance:

21. The rental charge includes statutory motor vehicle insurance, i.e. third-party liability insurance and accident insurance for the driver and owners.

22. Third Party liability insurance shall consist of the amount stipulated by South African law at any given time. The deductible payable by the Renter in the event of damage to the vehicle shall amount to up to the full value of the vehicle, or if further specification of personal liability on the front page hereof. Deductible / self-risk is ZAR 25 000, per accident

23. The insurance does not cover:

a. Intentional damage or damage owing to gross negligence by the driver;

b. Damage resulting from the driver being under the influence of alcohol, stimulants or sedatives or otherwise incapable of controlling the vehicle in a secure manner;

c. Damage owing to racing or test driving;

d. Damage owing to war, revolution, civil unrest or rioting;

e. Damage inflicted by animals;

f. Holes burned into seats, carpets or mats;

g. Damage affecting only wheels, tyres, suspension, batteries, glass (other than windowpanes), radio receivers or loss or loss by theft of parts of the vehicle and damage resulting there from;

h. Damage caused by driving on a rough road, such as damage to the vehicle’s transmission, drive or other components in or attached to the chassis; damage to the chassis resulting from the vehicle bottoming on rough roads as a result of ridges left by road graders, stones lodged in the road surface or at the edge of the roadway. The same applies to damage from stones being thrown up and striking the underside of the vehicle during driving.

i. damage resulting from driving in places where the vehicle is not permitted to be driven, such as on informal settlements, tracks, rough trails, in snowdrifts, on ice, across unbridged rivers or streams, on beaches, on causeways accessible only at low tide or in other off-road areas. However, compensation will be paid for damage resulting from the driver being forced to leave the roadway, e.g. for roadside repairs.

j. damage caused by sand, gravel, ash, pumice or other earth material being blown onto the vehicle;

k. water damage to the vehicle;

l. damage caused by sea spray / seawater if the vehicle is transported by sea;

m. In other respects, reference is made to the general terms and conditions for insurance.

24. Gravel Protection insurance (GP) is an optional damage waiver which covers damages to the front windscreen, headlights and the forward facing car body when gravel or rocks get thrown at the rental car by another vehicle.

General Provisions:
25. This Rental Agreement shall be kept in the vehicle at all times during the rental period.

26. The vehicle will have a GPS tracker installed for tracking purpose.

27. Annexes and amendments to the terms and conditions hereof shall be made in writing

28. The Lessor may debit the bank card or credit card of the Renter for the rental charge and other costs payable by the Renter hereunder, such as payments in respect of damage to the vehicle while in the possession of the Renter. The time of payment and whether it is to be made in lump sum shall be the sole discretion of the Lessor. This right shall remain unaffected for 6 months following the return of the vehicle to the Lessor.

29. After signing the contract – there is no possibility for refund in case of early return or any other reason that may occur

30. The Renter acknowledges by his signature hereon that he has received the vehicle and accessories in good condition.

31. Agreements concluded on the basis of the above terms and conditions, including possible claims for compensation shall be governed by South African law. This applies both to the basis and calculation of compensation. The same applies to claims for compensation based on non-contractual liability. In the event of a dispute arising out of or in connection with this Agreement, the case shall be brought in the venue of the Lessor.

32. Disputes between parties to Rental Agreement may be submitted exclusively to courts of South Africa.
 

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Happy Campers ZA Rental Terms for travel between 01-Apr-2019 and 31-Dec-2019

TERMS
Please read terms and conditions carefully before booking a camper van.

Age and driving license:

1) The Renter/driver of a passenger car or a jeep has to be at least 21 years old and driver license held for at least one year.

2) The Renter/driver of a bigger vehicles which according to law at any given time requires extended driver licence shall present appropriate licence at the start of rental.

Method of payment:

1) A credit card imprint will be taken at the start of all rentals for security/insurance reasons, even when a voucher covers the cost of the rental.This credit card imprint may be used to pay all extra charges, including extra km, extra insurance, parking tickets, damages, tank refill or any cost due to the use of the rented vehicle. No confirmation fee is due at booking. At pickup, the full payment can be paid via credit or debit card. Most primary credit cards are excepted, including VISA, MasterCard, Amex, and others.

Obligations of the Renter:

1) The Renter agrees to the provisions of this Rental Agreement and has received a copy hereof.

2) The Renter shall return the vehicle:

a. together with all accessories (including tires and tools) in the same condition as they were received by the Renter, except for normal wear and tear owing to use;

b. on the date specified under the terms of this Agreement, unless otherwise agreed at a later time;

c. to the premises of the Lessor, unless otherwise agreed;

d. with a full tank of fuel. If the vehicle is not returned with a full tank of fuel, the Lessor may charge the Renter for the amount of fuel needed to fill the fuel tank under the terms of the tariff of the Lessor.

3) The Renter shall pay for fuel and other costs needed to operate the vehicle during the period that the Renter is responsible for the vehicle. Within the meaning of this Agreement, this rental period does not expire until the Lessor has registered the vehicle as received in his system, to which registration of receipt can only be performed during the office hours of the Lessor.

4) If the Renter fails to return the vehicle at the time agreed in this Agreement, or fails to declare his intention to extend the rental period, the Lessor or the police may repossess the vehicle without further notice and at the cost of the Renter. Extended rental is subject to the approval of the Lessor. If the Renter returns the vehicle 1 hour or more after expiry of the Agreement, the Lessor may demand up to a 24-hours’ rental charge under the terms hereof. For each day begun thereafter, the Lessor may levy charges pursuant to his tariff.
5. The vehicle shall be handled and driven carefully. Only those registered as authorised drivers on the front page of this Agreement are permitted to drive the vehicle. The Renter is liable for all damages resulting from use of the vehicle that will not be compensated for by the Lessor’s insurance company.

6. The Renter may not engage in the following activities:

a. off-road driving, such as on tracks and rough trails, beaches, etc.;

b. driving on roads marked unpaved & to avoid any informal settlements such as Mitchell’s Plain, Gugulethu, Khayelitsha & Nyanga. In the event of violation of the provisions of this sub-paragraph, the Lessor may impose a fine in the amount of the non-deductible liability of the Renter under the tariff of the Lessor at each time. The above provision on fines does not affect the liability of the Renter to pay for damages;

c. driving under the influence of any intoxicant;

d. driving in or across rivers or any kind of water course.

e. Use of the vehicle that contravenes South African law or the provisions thereof;

f. Driving in snowdrifts and ice.

g. Driving on roads clearly designated by signs indicating potholes or roadworks

7. In the event of a collision or accident, the Renter shall immediately notify the appropriate police authorities as well as the Lessor of the incident, and the Renter shall not leave the scene before the police have arrived. The Renter shall immediately fill out damage reports if damage occurs. If the Renter fails to report damage he will be fully liable for it.
8. If the Lessor needs to collect the vehicle, or have it collected, owing to a collision or an accident, the Renter will bear all costs thereof pursuant to the tariff of the Lessor at each time.

9. The number of kilometers (km) that the vehicle is driven during the term hereof is determined by reading a normal odometer supplied with the vehicle by the manufacturer. The Renter shall notify the Lessor as soon as possible if the odometer is out of order or stops functioning during the rental period. The number of kilometers driven by the renter for the duration of the rental contract is limited to 500 km per day. For every kilometer that surpasses the 500 km daily limit, a ZAR 4.- per kilometer charge will apply & will be collected at drop-off of the campervan or the end of the rental contract.

10. The Renter agrees to pay the Lessor upon request:

a. a deposit amounting to the estimated cost of renting the vehicle;

b. all costs sustained by the Lessor from having to bring the vehicle back to its premises owing to it being left unattended without regard to the condition of the vehicle, roads or weather.
11. The Renter may not have repairs performed or modify the vehicle or its accessories, or permit any pledge of the vehicle as security without the prior consent of the Lessor

12. The Renter is liable for all parking meter fines and fines for violations of traffic law

13. The Renter may not use the vehicle to transport passengers against payment, lend it or sublease it.

Obligations of the Lessor:

14. The Lessor undertakes to do his utmost to deliver the vehicle at the agreed time and to ensure that it meets the requirements made upon it.

15. In the event that the vehicle malfunctions owing to wear or other reasons for which the Renter is not responsible, the Lessor shall supply the Renter with another vehicle as soon as possible or ensure that a repair is completed as soon as possible, at the location specified by the Renter. The above does not affect the payment of the rent or any other charges payable by the Renter hereunder. The Lessor pays no damages in cases such as hereinabove provided, neither for accommodation nor other reasons.

16. The Lessor shall acquaint the Renter with the subject matter of this Agreement, in particular the obligations undertaken by the Renter upon signature hereof.

17. The Lessor shall make every effort to inform foreign & local Renters about South African traffic rules, traffic signs and rules regarding the prohibition of off-road driving. In addition, the Lessor shall draw particular attention to the dangers posed by animals & potholes on roads.

18. If the Lessor wishes to limit the use of the vehicle with regard to its equipment and/or condition, such limits shall be established in writing upon signature hereof.

19. The Lessor undertakes to hold professional indemnity insurance at all times.

20. The Lessor shall not be responsible for the disappearance of or damage to items that the Renter or any other party stores or transports in the vehicle.

Insurance:

21. The rental charge includes statutory motor vehicle insurance, i.e. third-party liability insurance and accident insurance for the driver and owners.

22. Third Party liability insurance shall consist of the amount stipulated by South African law at any given time. The deductible payable by the Renter in the event of damage to the vehicle shall amount to up to the full value of the vehicle, or if further specification of personal liability on the front page hereof. Deductible / self-risk is ZAR 25 000, per accident

23. The insurance does not cover:

a. Intentional damage or damage owing to gross negligence by the driver;

b. Damage resulting from the driver being under the influence of alcohol, stimulants or sedatives or otherwise incapable of controlling the vehicle in a secure manner;

c. Damage owing to racing or test driving;

d. Damage owing to war, revolution, civil unrest or rioting;

e. Damage inflicted by animals;

f. Holes burned into seats, carpets or mats;

g. Damage affecting only wheels, tyres, suspension, batteries, glass (other than windowpanes), radio receivers or loss or loss by theft of parts of the vehicle and damage resulting there from;

h. Damage caused by driving on a rough road, such as damage to the vehicle’s transmission, drive or other components in or attached to the chassis; damage to the chassis resulting from the vehicle bottoming on rough roads as a result of ridges left by road graders, stones lodged in the road surface or at the edge of the roadway. The same applies to damage from stones being thrown up and striking the underside of the vehicle during driving.

i. damage resulting from driving in places where the vehicle is not permitted to be driven, such as on informal settlements, tracks, rough trails, in snowdrifts, on ice, across unbridged rivers or streams, on beaches, on causeways accessible only at low tide or in other off-road areas. However, compensation will be paid for damage resulting from the driver being forced to leave the roadway, e.g. for roadside repairs.

j. damage caused by sand, gravel, ash, pumice or other earth material being blown onto the vehicle;

k. water damage to the vehicle;

l. damage caused by sea spray / seawater if the vehicle is transported by sea;

m. In other respects, reference is made to the general terms and conditions for insurance.

24. Gravel Protection insurance (GP) is an optional damage waiver which covers damages to the front windscreen, headlights and the forward facing car body when gravel or rocks get thrown at the rental car by another vehicle.

General Provisions:
25. This Rental Agreement shall be kept in the vehicle at all times during the rental period.

26. The vehicle will have a GPS tracker installed for tracking purpose.

27. Annexes and amendments to the terms and conditions hereof shall be made in writing

28. The Lessor may debit the bank card or credit card of the Renter for the rental charge and other costs payable by the Renter hereunder, such as payments in respect of damage to the vehicle while in the possession of the Renter. The time of payment and whether it is to be made in lump sum shall be the sole discretion of the Lessor. This right shall remain unaffected for 6 months following the return of the vehicle to the Lessor.

29. After signing the contract – there is no possibility for refund in case of early return or any other reason that may occur

30. The Renter acknowledges by his signature hereon that he has received the vehicle and accessories in good condition.

31. Agreements concluded on the basis of the above terms and conditions, including possible claims for compensation shall be governed by South African law. This applies both to the basis and calculation of compensation. The same applies to claims for compensation based on non-contractual liability. In the event of a dispute arising out of or in connection with this Agreement, the case shall be brought in the venue of the Lessor.

32. Disputes between parties to Rental Agreement may be submitted exclusively to courts of South Africa.
 

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Happy Campers ZA Insurance

All our vehicles have an up to R25,000 personal liability each if in case of an accident & we do not 'block' out any amounts on credit cards.

There are also 2 situations where we require a refundable deposit: 1) Afrika Burn = R25,000 and 2) Crossing the South African border = R20,000. Refunds are returned minus any damage (if any) to vehicles.

CDW
The CDW is included in the rental fee and covers mandatory vehicle insurance, including liability insurance and accident insurance for the driver and owner. Price: Included. Self risk: R 25,000.

Additional Insurance and Protection:
SUPER CDW
Super CDW is the same insurance as CDW but lowers the self risk ( deductible ) to EUR 375. Price: R 250 per day. Self risk: R 5,000.00.

GRAVEL PROTECTION (GP)
Covers damages to the entire front of the vehicle, including the windshield, headlights and hood, caused by gravel shot from other cars. Price: R 150.00 per day. Self risk: 0.

THEFT INSURANCE (TI)
In case of the camper van is stolen, you will not pay any self risk, ( deductible ). If you do not have this insurance and the vehicle is stolen you will have to pay self risk, R 25,000. Price: R 100 per day. Self risk: 0.

PREMIUM PACKAGE (PP)
Take all available insurances and get a better price. Price: R 400 per day. Self risk: According to each insurance. 

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